I cannot log in using Persona

RESOLVED WORKSFORME

Status

()

--
major
RESOLVED WORKSFORME
5 years ago
5 years ago

People

(Reporter: andrea, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

5 years ago
I can't log into AirMozilla, etherpad, or other work-critical tools. 

When I try to login, i get this page which doesn't work (i've tried many times, and i know my password):
https://www.evernote.com/shard/s202/sh/0ebe9cec-60d9-489a-954c-69135198576d/f8c5954d025a8532016399f9ae673df6/deep/0/Mozilla-Persona--A-Better-Way-to-Sign-In.png

When I try to login using a Private window in FF, i get this error:
https://www.evernote.com/shard/s202/sh/d0e5005e-53c5-4f3e-8f60-75ffaa156da8/01840786e0a6c321d82209eb2a4ac5e1/deep/0/Mozilla-Persona--A-Better-Way-to-Sign-In---(Private-Browsing).png
Changing to the Core/Identity product to get the attention of the Persona team.

dkl
Component: Extensions: Persona → Identity
OS: Mac OS X → All
Product: bugzilla.mozilla.org → Core
Hardware: x86 → All
Version: Production → unspecified
Hi Andrea, could I ask what results you get on this page?

https://people.mozilla.org/~fmarier/troubleshoot.html

Thanks,
-Callahad
Flags: needinfo?(andrea)
Huh! That's bizarre. Neither I nor Francois have seen that before. Can you try creating a fresh profile? Or disabling add-ons and trying again?
(Reporter)

Comment 5

5 years ago
This somehow fixed itself. Closing the bug.
Flags: needinfo?(andrea)
(Reporter)

Updated

5 years ago
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
Resolution: FIXED → WORKSFORME
You need to log in before you can comment on or make changes to this bug.