Define and visualize user types and user paths

RESOLVED FIXED

Status

RESOLVED FIXED
5 years ago
5 years ago

People

(Reporter: cassie, Assigned: cassie)

Tracking

Details

(Whiteboard: [workweek] [weblitux] [workweek-weblitux])

Attachments

(1 attachment)

(Assignee)

Description

5 years ago
Some of this work has begun in https://etherpad.mozilla.org/weblitasUX
(Assignee)

Updated

5 years ago
Blocks: 965399
(Assignee)

Updated

5 years ago
Blocks: 965405
(Assignee)

Comment 1

5 years ago
Webmaker audience types are documented here: http://mzl.la/Webmaker_audiences
(Assignee)

Updated

5 years ago
Summary: Define user types and user paths → Define and visualize user types and user paths
Whiteboard: [workweek-weblitux] → [workweek] [weblitux]
Whiteboard: [workweek] [weblitux] → [workweek] [weblitux] [workweek-weblitux]
Assignee: nobody → cassie
Status: NEW → ASSIGNED
(Assignee)

Comment 2

5 years ago
Created attachment 8369799 [details]
user paths-01.png

I have defined some user state of minds based on conversations today and mapped those to two over-arching goals: quick and direct NAVIGATION with a purpose, and DISCOVERY for users whose goals are not as clearly defined.

Both user types should be able to interact with our tools and content in a meaningful way, with "meaningful interaction" defined as leading them toward a path of contribution.

As more an exercise in understanding state of mind than anything else, I also broke down user contributions as an act of CREATION or an act of CONSUMPTION (both perfectly valid, but may help illustrate personality types).

Would love feedback as always, to see if there is anything glaringly missing. I also feel that for the purpose of this work work, this may be as far as we want to take this diagramming for now; would like to revisit it when we have a prototype we can test these user flows against.
Attachment #8369799 - Flags: review?(kate)
(Assignee)

Updated

5 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
Attachment #8369799 - Flags: review?(kate) → review+
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