* We've recently had an issue with spam from non-members on the Webmaker newsgroup. https://lists.mozilla.org/admin/webmaker/ https://groups.google.com/forum/#!forum/mozilla.webmaker For example, here's some recent spam: https://groups.google.com/forum/#!topic/mozilla.webmaker/CBQtR6YPgsY https://groups.google.com/forum/#!topic/mozilla.webmaker/Rx5PWe6B05g * On the mailman side, our list is set to only allow posts from members -- and neither of these spammers are list members. So we're not sure how this is getting through. * This makes me think the problem could be coming from the Google Group side. QUESTIONS: 1) Any advice? 2) How do we access admin settings / blacklisting functionality on the Google Group side? Should we do that? Thanks for any help with this!
Assignee: nobody → server-ops
Component: Server Operations: Projects → Server Operations
QA Contact: shyam
More spam just came through today -- from the same users. our users are complaining. * Gerv: do you have any experience with this?
mailman lists usually are put into postini for spam filtering. need to check if this is active.
ann added the list to postini. the owner of the list will be receiving the postini spam-filtered notice emails and will need to approve / whitelist emails as needed. Hope this helps with the spam problems!
I have no special powers here; server-ops know what can be done, if anything. I clear spam out of the Mailman moderation queue every few days, and very little gets through - one or two a month, perhaps. If you are seeing significantly more than that, there may be a config problem. Gerv
Assignee: server-ops → desktop-support
Component: Server Operations → Server Operations: Desktop Issues
QA Contact: shyam → tfairfield
Hey guys! have you tried this ? 1 - http://www.washington.edu/itconnect/connect/email/mailman/list-configuration-options/#discard_these_nonmembers
@ Zilmar: thanks for this! I can't find where to access that setting in the admin interface though.
* Is there any way to use content filtering to block any messages that contain a particular word? Like the word "webslavery," which appears in the spam we've been getting?
(In reply to Matt Thompson from comment #6) > @ Zilmar: thanks for this! I can't find where to access that setting in the > admin interface though. Matt, I never accessed any mailman config, so I don't know where to find it. Maybe this will help: http://www.gnu.org/software/mailman/mailman-admin/node8.html
* Thanks Zilmar * This page allows us to set spam filters: https://lists.mozilla.org/admin/webmaker/privacy/spam * But I'm unclear on what values to enter to this field to block the "webslavery" messages we're getting: https://lists.mozilla.org/admin/webmaker/?VARHELP=privacy/spam/header_filter_rules
(In reply to Matt Thompson from comment #9) > * Thanks Zilmar > * This page allows us to set spam filters: > https://lists.mozilla.org/admin/webmaker/privacy/spam > * But I'm unclear on what values to enter to this field to block the > "webslavery" messages we're getting: > https://lists.mozilla.org/admin/webmaker/?VARHELP=privacy/spam/ > header_filter_rules Great! Aren't they from the same sender?
No. We've received the same spam message from: email@example.com firstname.lastname@example.org email@example.com firstname.lastname@example.org
Jen Hayashi from my team might be able to give some advice. I've cc'ed her.
(In reply to Matt Thompson from comment #11) > No. We've received the same spam message from: > > email@example.com > firstname.lastname@example.org > email@example.com > firstname.lastname@example.org Try this: http://lists.stcloudstate.edu/mailman/admin/mailman/?VARHELP=privacy/spam/bounce_matching_headers You could use a regular expression to filter the Subject field and block "webslavery".
ok I've added a filter there I hope will help. Thanks!
(In reply to Matt Thompson from comment #14) > ok I've added a filter there I hope will help. Thanks! Awesome! We can test it. Just send an e-mail with that subject.
did that filter alleviate the spams?
I just turned emergency moderation off, so messages should be coming through automatically again. Let's see. I'll do a test right now.
* I just tried sending a test message with a blocked term in the subject * The test message *did* make it through to the Google Group side, here: https://groups.google.com/forum/#!topic/mozilla.webmaker/ZgDHW6Dfv1s ** (I'm not sure if that's expected behavior or not)
* The other surprising change is that when I click "Tend to pending moderator requests," here, zero messages appear * https://lists.mozilla.org/admindb/webmaker
Summary: Help block spammers from the Webmaker newsgroup → Block spammers from the Webmaker newsgroup
Are there any config that allows moderation only for messages coming from non-members?
* The list is already set to hold messages from non-members
@Matt are we forcing approval to join the list? If not that might help to stop some of the spam as well... even if its just for a short time till this wave passes. We can do human based checking of the people trying to join, and just not approve obvious spam addresses.
I've added the keywords to the filter - and I haven't gotten a spam message since subscribing to this over the weekend. hopefully this is the end of our spam troubles. fuzzyfox : I can enable approval to join if needed.
Going to mark this as closed. We've been trapping spammers and moderation works so far. Please reopen if you see anything that gets through. Thanks all!
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED
Just to add my $0.02 that this is now super confusing. I wrote my message about five times thinking I was doing something wrong before turning to IRC. There's no error message (or 'your post is subject to moderation' message) via the Google Group. I fear many will just give up. Can we give clear instructions to the community as to what they should be doing? This can be done above the message list - as the Open Badges Google Group does: https://groups.google.com/forum/#!forum/openbadges
Product: mozilla.org → Infrastructure & Operations
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