Closed Bug 967804 Opened 10 years ago Closed 10 years ago

Crestron app not connecting to host in Macchioto and Ansel adams

Categories

(Infrastructure & Operations :: AVOps: Crestron, task)

Product:
Infrastructure & Operations
Component:
AVOps: Crestron
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: mzanini, Unassigned)

References

Details

I received a couple of irc pings to assist in connecting conference rooms Ansel Adams and Machiotto. upon arriving at both rooms the crestron app was unable to connect to host and in a loading state. Under a rush i restarted the crestron processor, killed the app, restarted the iPad, and made a new connection which worked in both rooms.
Component: Crestron → Room Control
Product: Air Mozilla → Audio/Visual Infrastructure
The restarts resolved the issue and the issue hasnt returned in several weeks. Marking as resolved.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → FIXED
Product: Audio/Visual Infrastructure → Infrastructure & Operations
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