Closed Bug 969418 Opened 6 years ago Closed 6 years ago
Android - Sync options are greyed out on some devices and sync does not work
Nightly 30.0a1 (2014-02-07) Steps: 1. Have the latest Nightly installed 2. Go to Settings -> Accounts & Sync and add a new Fx Account 3. Create a Firefox account or sign into an old one 4. After signing in, go to Settings -> Accounts, tap on your Fx sync account,then tap on 'Configure Sync' Expected: The sync options can be checked/unchecked and sync should work Actual: The sync options are greyed out and sync doesn't work The issue is reproducible on: Samsung Galaxy Note (4.1.2) Samsung Galaxy Tab (4.0) Samsung Galaxy Tab 2 (4.2.2) Samsung Galaxy Nexus (4.3) Samsung Galaxy R (2.3.4) Doesn't reproduce on: Motorola Razr (4.0.4) Alcatel OneTouch (4.1) LG Nexus (4.4.2)
Component: Firefox Sync: UI → Android Sync
Product: Mozilla Services → Android Background Services
E/FxAccounts(14252): invalid Hawk signature → bug 967580 Can you double check that the clocks and date on the devices are set fairly accurately?
This is exactly the same as Bug 967580 -- you can't change your Sync settings until you've successfully talked to the server to find out what they currently are, and your clock is so wrong that you're getting a 401 when fetching info/collections.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: clockskew
Can't reproduce after setting the correct time on device
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