readingrockets.org doesn't play video in Firefox OS

RESOLVED FIXED

Status

RESOLVED FIXED
5 years ago
5 years ago

People

(Reporter: hsteen, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [mobile-compat-form][video][lib-brightcove][notcontactready], URL)

(Reporter)

Description

5 years ago
Site: http://readingrockets.org/shows/
readingrockets.org doesn't play video in Firefox OS

:: Steps To Reproduce

Load site. "You need Flash" error appears instead of video. Uses Brightcove video player.

:: Expected Result

Video

:: Actual Result

Flash error

:: Additional Information

Software Version: 1.1
Reporter's User Agent: Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0
(Reporter)

Comment 1

5 years ago
Filing this mostly to have an overview of Brightcove sites. We probably don't need to contact them at all - if Brightcove fixes things, it will work.
Status: UNCONFIRMED → NEW
Depends on: 794100
Ever confirmed: true
Whiteboard: [mobile-compat-form] → [mobile-compat-form][video][lib-brightcove][notcontactready]
(Reporter)

Comment 2

5 years ago
(Also: sound plays, no video appears in Firefox on Android - presumably also needs some tweaking in BrightcoveExperience.js...)
Hallvord, we have a contact in bugzilla already who's awesome, Shalini. Going to CC in just as a heads up.

Comment 4

5 years ago
Hello again! I'm actually out of the office for a couple of days, but will be back in on Tuesday (2/18) and can do some testing and report back with more details then. Also, we're considering moving off the Brightcove platform soon, so hopefully it won't be an issue for us much longer -- though, I'm sure everyone would prefer that the issue was fixed by Brightcove for all the affected sites. Thanks for the heads up!
(Reporter)

Comment 5

5 years ago
Still an issue :-/

Some good news though: the next Brightcove upgrade should solve these problems :)

Comment 6

5 years ago
tested on Firefox OS Flame and this is working.
Congrats everyone.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
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