971916 - Using Outlook Web App, I can no longer type consecutive spaces in the message body.

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[brian.lowry]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 (Beta/Release)
Build ID: 20131205075310

Steps to reproduce:

Log in to OWA. Compose a new message. Place cursor in the Message Body text field.  Type words with consecutive spaces in between.


Actual results:

Text is limited to one space in between non-space characters.  I can copy and paste from another text field and consecutive spaces are preserved, but I cannot create them using Firefix (and specifically Firefox - other browsers work fine).  


Expected results:

I should see two or more spaces in a row when I hit the space bar two or more times consecutively in the Message Body text field.  I believe that Firefox was allowing consecutive spaces up until a few days ago and that this is a recent event.

Comment 1

[Phillip Nordwall]

I can confirm that this bug also exhibits in Windows 8, Ubuntu 13.10.  This is only happening with the OWA associated with Office 365, and not the old OWA client.

Comment 2

[fugier]

Like Phillip above, I can confirm that this bug exhibits in Ubuntu 12.04 LTS.

Comment 3

[landonrohowetz]

I can confirm that this bug still exists for me

Comment 4

[BugzillaJade.5.JadeNB]

This is still present in v34 on Mac OS X Mavericks.

Comment 5

[Vlad Bacia-Mociran [:VladB]]

I didn't managed to reproduce this issue on the latest release(43.0.4) nor the latest Nightly(46.0a1).

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
Build ID: 20160105164030

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0
Build ID: 20160106030225

Can you please try to reproduce this on the latest release(43.0.4) and latest Nightly(46.0a1) and provide the results?
When doing this, you could create a new clean Firefox profile, or maybe test in safe mode, as some of this issues may be caused by third party installed addons or custom settings
(https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems).

Thank you,
Vlad

Comment 6

[Vlad Bacia-Mociran [:VladB]]

Hi,

Considering the fact that the reporter did not provide more information on my request and the issue can't be reproduced, I will mark this issue as Resolved - WFM. 
If you can still reproduce this, feel free to reopen it and provide the requested information.

Thanks.

Comment 7

[benl]

I tested in Seamonkey 2.39 at work, Firefox 44.0.2 at work, Seamonkey 2.44a1(based on Firefox 47.0) in safe mode with a clean profile at home, and Google Chrome version "48.0.2564.116 m" at work.

The bug definitely exists, but not in Google Chrome.

However, it is different at this time from what the original reporter described two years ago, and easily missed.

One can create multiple spaces between words, however as you add spaces it doesn't always show them.

Example:

open an email for editing in outlook.office365.com.

in the body add this line: asdf asdf asdf asdf

place the cursor to the left of one of the spaces (the | character here stands in for the cursor): asdf| asdf asdf asdf

press space.

the line will look like this: asdf |asdf asdf asdf

in other words, the added space will not display, the cursor will only have moved to the right of the space.

press space again.

the line will look like this: asdf  | asdf asdf asdf

that is, it will now display correctly, with two spaces to the left of the cursor and one to the right.

try moving the cursor around, deleting spaces and adding spaces, then return the line to its original state: asdf| asdf asdf asdf

press space.

the line may look correct: asdf | asdf asdf asdf

or it may not.  that is, sometimes the bug shows up and sometimes it doesn't, especially after editing.

Also, sometimes when you press backspace in the middle of a line nothing will happen: the cursor will not move and characters will not be deleted.

Also, If you hold down the shift key and press the down arrow in order to highlight lines you can't highlight more than three lines, but moving the cursor up you can highlight as many as you want.

There is clearly some kind of internal state that is not shown, because at one space the bug will consistently happen and at another space it won't, and editing the line can reverse that.

It may be that both Firefox and Google Chrome adhere to standards but implement them differently, and maybe Microsoft only used Chrome to test Office365.  However it looks like a bug.

At home: User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 SeaMonkey/2.44a1

Comment 8

[benl]

Forgot, this is probably completely unimportant but the license for the office365 I'm using says, "Office 365 Enterprise E3"

Comment 9

[Vlad Bacia-Mociran [:VladB]]

Hi,

I have tested the scenario described in comment 7 and for me the issue is not reproducible. I have used an office 365 account with Firefox 44.0.2 and Nightly 47.0a1 on Windows 7 and Windows 8.1 but no luck in reproducing the issue.

If the issue describes in comment 7 is still reproducible for you, please open a new issue because the behaviour is different from the one initially reported.

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:44.0) Gecko/20100101 Firefox/44.0
Build ID: 20160210153822

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160225030209

Thank you.