972181 - [Flatfish]Marketplace can not download packaged app

Status: RESOLVED FIXED

(Marketplace Graveyard :: Consumer Pages, defect, P5)

Description

[OrsonHsueh]

Attachment: index.png

Environment:

Gaia
commit 0d080de82ac2357a1807340d818f75d43203dc34
Date:   Mon Feb 10 11:54:28 2014 +0100

Gecko 
commit 893735910eb5db1d9b69575160d0e53d3be7402a
Date:   Mon Feb 10 12:52:16 2014 +0100

Step:

Link https://marketplace.firefox.com/app/body-fat-percentage-calcula,

can not download this packaged app.

Comment 1

[OrsonHsueh]

Test:

Kanafire App
https://marketplace.firefox.com/app/kanafire?src=search

Catch-up! App
https://marketplace.firefox.com/app/catchup?src=search

The same can not be downloaded. 
Test early versions of FxOS, the same App is available for download.

How to debug this issue?

Welcome any comments.

Thanks.

Comment 2

[OrsonHsueh]

Update :

Hosted app can be downloaded.

But Packaged app can not be downloaded.

Comment 3

[Francis Lee [:frlee]]

hi Orson,

may you provide some more information? could you download package app previously? if so, what was your build version (gaia/gecko)

hi Eric,

could you have a quick test on this issue? let me know if we could download any other package app

Comment 4

[Eric Chang [:ericcc] [:echang]]

Something like these apps can be installed.
https://marketplace.firefox.com/app/littlealchemy
https://marketplace.firefox.com/app/zombotron-2

Comment 5

[Eric Chang [:ericcc] [:echang]]

Ignore my previous comment..  are we able to distinguish these 2 types in marketplace, not by checking their xml?

Comment 6

[OrsonHsueh]

Testing can download the package App version is

Gecko:
commit 022752892d008ed07f545d02ba342510280c061a
Date:   Sat Oct 12 15:20:21 2013 -0700

Gaia:
commit e0f8bd90ab820de7aa9b436f19de7c7e225b24ed
Date:   Fri Oct 11 16:20:10 2013 -0700

-----------------------------------------------------------------

https://marketplace.firefox.com/app/littlealchemy
https://marketplace.firefox.com/app/zombotron-2
Both App are also Hosted app. 

Just found this issue when testing package app.
Welcome any comments.

Comment 7

[Chuck Harmston [:chuck]]

Do we have any clarity on whether this is a Marketplace or platform bug?

Comment 8

[Wil Clouser [:clouserw]]

Marking qawanted.  Until we get a flatfish device we can't confirm this.

Comment 9

[Caspy7]

I have a flatfish device.  Is there anyway I can confirm this?

I can say that *many* app pages (seems like a majority) say "This app is unavailable for your platform."  - most of the ones I've clicked on from the landing page in fact.

The rest of the 500 tablet contribution participants will be receiving their devices shortly. I suspect they will have a similar experience.

Comment 10

[Caspy7]

I have tested the links provided in comment 0, comment 1 and comment 4 on Flatfish and am seeing the same behavior as the reporter.
Confirming.

Comment 11

[krupa raj[:krupa]]

This is because we current don't support FirefoxOS as a tablet. See the available platform options @ https://marketplace.firefox.com/developers/app/in-app-payment-tester-1/payments/

Comment 12

[William Liang]

Do you have any plan to enable support of Firefox OS tablet on the Marketplace? The Tablet Contribution Program (https://wiki.mozilla.org/FirefoxOS/TCP) has been launched and some of the developers are interested in developing and testing of the Apps for the tablet devices. Thanks.

Comment 13

[Caspy7]

For those looking for updates to this, I'm told that the Marketplace will be updated to fix this issue this Tuesday (May 6).

Comment 14

[Wil Clouser [:clouserw]]

(In reply to Caspy7 from comment #13)
> For those looking for updates to this, I'm told that the Marketplace will be
> updated to fix this issue this Tuesday (May 6).

That's incorrect.  This bug has not been looked at yet

Comment 15

[cyke64]

I'm a contributor to the Tablet Contribution Program and I can confirm the same behaviour on my Flatfish tablet : can only install the hosted apps but not the packaged apps.

Result : This app is unavailable for your platform.

B2G : 1.4.0.0-prerelease

Comment 16

[Francis Lee [:frlee]]

hi Joe,

are you able to share any tablet roadmap planning progress? not sure if it covers comment 12.

Comment 17

[cyke64]

Hi,

Now with an update of Marketplace app , I'm able to install a packaged app : File Manager.
Thanks

Comment 18

[cyke64]

Yes , it runs but it display only the root of the filesystem of the File Manager App instead of launching the app ! I can anyway launch the app by tapping the "index.html" file. What's the problem now ?

Comment 19

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

(In reply to cyke64 from comment #18)
> Yes , it runs but it display only the root of the filesystem of the File
> Manager App instead of launching the app ! I can anyway launch the app by
> tapping the "index.html" file. What's the problem now ?

Please do not close and reopen bugs if you are unsure if the bug is good to be closed yet. 
Have you tried rebooting the device to see if the app loads properly after the reboot?

Comment 20

[cyke64]

Sorry, I should think about it next time.
After rebooting app loads properly. A new bug 1008516 has been opened.

Comment 21

[Joe Cheng [:jcheng] (please needinfo)]

Marketplace for tablet is supported. so this a bug to fix

Comment 22

[Sherman Chen [:chens] (inactive)]

Attachment: Marketplace.png

I think this bug is fixed in latest master branch. 
Having check on these apps, all of them are able to download and install on marketplace.

Comment 23

[Joshua Mitchell (Inactive)]

Issue is resolved - clearing old keywords - qa-wanted clean-up