974287 - Unresponsive script on talkgadget.google.com

Status: RESOLVED DUPLICATE of bug 964560

(Firefox :: Untriaged, defect)

Description

[Fubuki Hoshino]

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140217133534

Steps to reproduce:

Go to gmail/google plus with hangouts signed in.


Actual results:

When incoming message pops up the chat dialogue, firefox UI hangs and unresponsive script warning on talkgadget.google.com popped up.


Expected results:

The script should be loaded without hanging the browser.

Comment 1

[Paul Silaghi, QA [:pauly]]

(In reply to Fubuki Hoshino from comment #0)
> When incoming message pops up the chat dialogue, firefox UI hangs and
> unresponsive script warning on talkgadget.google.com popped up.
I couldn't reproduce while I was on gmail with hangouts signed in and someone wrote me on the chat, FF 30.0a1(2014-02-25), win 7 x64.

Please check if the issue occurs using Firefox in safe mode (with your addons disabled):
http://support.mozilla.com/kb/Safe+Mode

Or on a new, empty profile:
http://support.mozilla.org/en-US/kb/Managing-profiles#w_starting-the-profile-manager

Comment 2

[Fubuki Hoshino]

This happens usually if you have BOTH gmail and google plus opened and the tabs are open for quite a long time, the problem appears in a CLEAN profile

Comment 3

[Frederic Bezies]

Duplicate of bug #964560 ?

Comment 4

[Daniel Fitzgerald]

Happens to me on Google Plus, often it just causes FF to freeze completley.

The only way i've been able to browse G+ without constant crashing or error messages related to talkgadget (Google hangouts) has been to use AdBlockPlus to block EVERYTHING from talkgadget.google.com

(Windows 7 Ultimate x64 (6.1))

Also happens on my GF's computer. and my office computer.

happens on load of ANY G+ page, even if FF has just been fresh installed, and its the only tab open.

Comment 5

[Daniel Fitzgerald]

and because there's no edit button, here's more info in a separate post.

This has been occurring since hangouts replaced google Talk.
I'm running FF 28.0

my "solution" unfortunately disables Hangouts from working at all. (Which means i can only use it on my Androids)

and, here's the kicker. the crashes get more common, and lockups last longer when i have more hangouts / conversations opened.
i constantly have many hangouts going at once, some have up to 50 people in them.
I'm assuming it's locking up trying to load all my open convos.

Comment 6

[Frederic Bezies]

(In reply to Daniel Fitzgerald from comment #5)
> and because there's no edit button, here's more info in a separate post.
> 
> This has been occurring since hangouts replaced google Talk.
> I'm running FF 28.0
> 
> my "solution" unfortunately disables Hangouts from working at all. (Which
> means i can only use it on my Androids)
> 
> and, here's the kicker. the crashes get more common, and lockups last longer
> when i have more hangouts / conversations opened.
> i constantly have many hangouts going at once, some have up to 50 people in
> them.
> I'm assuming it's locking up trying to load all my open convos.

Thanks for the tip. Adding a filter with talkgadget.google.com work around this bug.