974302 - Html5 video plays correct when the side is reloaded eight times (F5)

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[m.alexowski]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release)
Build ID: 20140212131424

Steps to reproduce:

Html5 video plays correct when the side is reloaded eight times (F5).


Actual results:

Open the side the html5 video play not the correct color it`s grey not white.


Expected results:

The html5 video should play in the correct color

Comment 1

[Ioana (away)]

Please check if the issue occurs using Firefox in safe mode (with your addons disabled):
http://support.mozilla.com/kb/Safe+Mode

Or on a new, empty profile:
http://support.mozilla.org/en-US/kb/Managing-profiles#w_starting-the-profile-manager

Comment 2

[m.alexowski]

The issue disappear in the safe mode, yes. But generaly i haven`t change any thing in Firefox. When i set Firefox bag to the start setup the issue occurs again.(In reply to Ioana Budnar, QA [:ioana] from comment #1)
> Please check if the issue occurs using Firefox in safe mode (with your
> addons disabled):
> http://support.mozilla.com/kb/Safe+Mode
> 
> Or on a new, empty profile:
> http://support.mozilla.org/en-US/kb/Managing-profiles#w_starting-the-profile-
> manager

The issue disappear in the safe mode, yes. But generaly i haven`t change any thing in Firefox. When i set Firefox bag to the start setup the issue occurs again.

Comment 3

[Ioana (away)]

(In reply to m.alexowski from comment #2)
> The issue disappear in the safe mode, yes. But generaly i haven`t change any
> thing in Firefox. When i set Firefox bag to the start setup the issue occurs
> again.

You don't have to change too much, this kind of issues most times come from add-ons. Could you please check if an add-on is producing this for you (disable all your add-ons, enable one add-on and try to reproduce the bug. If not reproducible, enable another add-on and try again. The add-on you enable right before reproducing the bug is the problem)?

Comment 4

[m.alexowski]

Sorry for waiting so long.
I have disabled and enabled all add-ons, the issue remains, the background of the video is grey not white.
But, when i watch the side offline everthing is ok, the issue appears only when i visit the side online.