975225 - ICE/TURN failure to punch hole on Verizon 4G via EasyTether (apprtc)

Status: NEW

(Core :: WebRTC: Networking, defect, P5)

Description

[Randell Jesup [:jesup] (needinfo me)]

Attachment: about:webrtc and logs

Mac OS/X 10.7/Nightly 30 <-> Windows 7/Aurora 29

Both on separate USB tethers to 4G Samsung Galaxy S4's via EasyTether Pro.  (ok, unusual arrangement - but I'd made TokBox conference (6+ user) calls to their servers, hangouts, and Vidyo calls using this setup without any major problems).

See the logs - It appears to have failed to select a candidate, perhaps due to 4G to 4G blocking on Verizon?  But then why wouldn't TURN or TURN TCP work...?

I believe the same problem exists for Chrome, as an earlier attempt to call someone in MV using apprtc also failed.

Perhaps they're blocking TURN???

Comment 1

[Byron Campen [:bwc]]

Seeing timeouts on relayed/relayed candidate pairs, but haven't had enough time to look deeply.

Comment 2

[Nils Ohlmeier [:drno]]

I have log files from the MV office from a similar call with Maire yesterday.
Maire was on 4G with tethering. Neither FF nor Google Chrome worked. Only Vidyo worked.

From a quick look I only see that no transport gets established.
I assume Randel's log is more interesting, but I can upload my log from the other side if needed.

Comment 3

[Bulk Bug Changes for mreavy's org]

Mass change P4->P5 to align with new Mozilla triage process.