978997 - [B2G] Stuck on FTE screen after flashing or reset - "Next" button is unresponsive. Multiple reboots can fix the issue.

Status: VERIFIED FIXED

(Core :: Layout, defect)

Description

[Natalya Kot [:nkot]]

Description:
Stuck on FTE screen after flashing to the master build or after resetting device. Pulling the battery out or restarting device from reboot menu fixes the issue. Have to restart multiple times - up to 10-12 times.

Repro Steps:
1) Flash Buri to BuildID: 20140303114510
2) Run FTE

Actual:
Stuck on first FTE page, "Next" is unresponsive

Expected:
Able to run through FTE after flashing (or resetting)

Environmental Variables:
Buri master (1.4) build, Mozilla RIL
BuildID: 20140303114510
Gaia: dfae3744607257206e37483dc3f431108baf70fb
Gecko: c8bea55437c1
Version: 30.0a1
Firmware Version: v1.2-divices.cfg


Repro frequency: 100%

Comment 1

[Natalya Kot [:nkot]]

seems like it's not just FTE - even after passing FTE we're getting stuck in any apps (camera, clock) - buttons are unresponsive!

Comment 2

[Paul Theriault [:pauljt] (no longer reading bugmail)]

I was getting this yesterday - my logcat looked like: https://pastebin.mozilla.org/4452051
But TBPL buri runs aren't broken (afaict) so I thought it was just me.

I tried earlier nightly builds - I had to go back to 20140228160203 which is the latest build that worked for me.

Comment 3

[Paul Theriault [:pauljt] (no longer reading bugmail)]

Also I constantly getting notifications that "App X has crashed", are you seeing this too?

Comment 4

[Marcia Knous [:marcia]]

Attachment: startup.txt

Logcat attached. Note that once the phone restarts and I am in FTU the device disconnects so I cannot get a logcat. What is posted here is when the phone has finished flashing and is starting up.

Comment 5

[Natalya Kot [:nkot]]

(In reply to Paul Theriault [:pauljt] from comment #3)
> Also I constantly getting notifications that "App X has crashed", are you
> seeing this too?

I guess you're hitting bug 978450 here, I don't see it on today's build.

Comment 6

[Jason Smith [:jsmith]]

(In reply to Natalya Kot [:nkot] from comment #5)
> (In reply to Paul Theriault [:pauljt] from comment #3)
> > Also I constantly getting notifications that "App X has crashed", are you
> > seeing this too?
> 
> I guess you're hitting bug 978450 here, I don't see it on today's build.

I think you mean today's respun build. This was reproducing on the first build of the day.

Comment 7

[Natalya Kot [:nkot]]

(In reply to Jason Smith [:jsmith] from comment #6)
> (In reply to Natalya Kot [:nkot] from comment #5)
> > (In reply to Paul Theriault [:pauljt] from comment #3)
> > > Also I constantly getting notifications that "App X has crashed", are you
> > > seeing this too?
> > 
> > I guess you're hitting bug 978450 here, I don't see it on today's build.
> 
> I think you mean today's respun build. This was reproducing on the first
> build of the day.

Correct.

BuildID: 20140303114510
Gaia: dfae3744607257206e37483dc3f431108baf70fb
Gecko: c8bea55437c1
Version: 30.0a1

Comment 8

[Wes Kocher (:KWierso) (Not reading bugmail; email directly if needed)]

mozilla-central, mozilla-inbound, and b2g-inbound (but not fx-team) are now closed for this as of 2014-03-03T15:35:13

This really needs to be figured out and dealt with ASAP. :)

Comment 9

[Michael Henretty [:mikehenrty][:mhenretty]]

Note: this is most likely a gecko regression. If I flash gaia master with BuildID 20140221160204, I push "Next" in the FTU with no problems.

Comment 10

[Jason Smith [:jsmith]]

We've confirmed this is reproducing on the March 1st build. There's some intermittent behavior seen on 2/28, so we're still trying to determine when it failed in that timeframe.

Comment 11

[Sarah Parsons]

We've narrowed the issue down between two 2/28 tinderbox builds. Still working on getting more info. 

20140228054330  first broken  
20140228053232  last working

Comment 12

[Jonathan Griffin (:jgriffin)]

What tree are you bisecting on?  On m-c, in that range, the following gonk changes also occurred:

  {
    "repo": "http://git.mozilla.org/?p=external/caf/quic/lf/b2g/build.git", 
    "/home/jgriffin/newer.xml": "6d90df25658d59dfcfd34f83e74e75c3af3901af", 
    "/home/jgriffin/older.xml": "43829d56fab6ad16883f1ac9f55ffb9aa5863543", 
    "commits": [
      {
        "commit": "Merge \"gecko: widget: gonk: Add ro.sf.lcd_density DPI... ", 
        "author": "Linux Build Servic... ", 
        "revision": "6d90df25658d59dfcfd34f83e74e75c3af3901af"
      }, 
      {
        "commit": "gecko: bluetooth: Update callbacks to match bluetooth.h", 
        "author": "Greg Grisco", 
        "revision": "313237de894ffd0bfb18c7342e7e2cee74f0355a"
      }, 
      {
        "commit": "gecko: widget: gonk: Add ro.sf.lcd_density DPI override", 
        "author": "Michael Vines", 
        "revision": "41a840b405485babc19851b276cd6987d94dfe96"
      }, 
      {
        "commit": "Allow linting of js files without including them in... ", 
        "author": "Philippe Gravel", 
        "revision": "43829d56fab6ad16883f1ac9f55ffb9aa5863543"
      }
    ]
  },

Comment 13

[Jason Smith [:jsmith]]

http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=5acf5aefe27a&tochange=53dbf19f2f8d

Comment 14

[Jason Smith [:jsmith]]

Found the cause - it's bug 959847.

Comment 15

[Botond Ballo [:botond]]

Attachment: bug978997.patch

Comment 16

[Timothy Nikkel (:tnikkel)]

https://hg.mozilla.org/mozilla-central/rev/f1c7a2d5545e

Comment 18

[Natalya Kot [:nkot]]

Verified Fixed.
The issue no longer reproduces on the 03/04 master build - "Next" button works in FTU.

BuildID: 20140304040200
Gaia: 6df4533f14ec2645bb13d8a803a5151583ca13a8
Gecko: 529b86b92b1d
Version: 30.0a1
v1.2-devices.cfg