97961 - Major site crashes Mozilla fairly consistently

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Chris Bitmead]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.3) Gecko/20010801
BuildID:    2001080110

The Sydney Morning Herald Newspaper site
at http://www.smh.com.au seems to crash
Mozilla very frequently. The crash seems
to occur when closing a Window.

Reproducible: Sometimes
Steps to Reproduce:
1. Visit http://www.smh.com.au
2. Open say 4 or 5 stories in separate windows
3. Start closing Windows one by one.

Actual Results:  Crash

Comment 1

[Matthias Versen [:Matti]]

Reporter: 
Can you use a talkback enabled build ?
After talkback submitted the crash run  
"Install-dir\components\talkback.exe" and poste the Talkback ID# in this bug.
Thanks
  Matthias

Comment 2

[Christian Reis]

No crashes on that site for Linux 2001083108

Comment 3

[Michael Hendy (Hendikins)]

No crashes for me either. I did get a good read about Johnny Howard's
re-election tactics regarding the Tampa though.

2001083103/WinNT

Comment 4

[Doron Rosenberg (IBM)]

can't repro win98 2001083103

Could you try a newer build, or wait for 0.9.4 and try again

Comment 5

[Manoj]

works for me too... Build 20010831 on W2K...

Comment 6

[Asa Dotzler [:asa]]

wfm.

Comment 7

[Chris Bitmead]

Ok, I'm trying with 0.9.4 and it still crashes very very
easily on smh.com.au. I just open up several news stories
with middle mouse button ("open in new window"), and shut
them down one by one by clicking the MS-Windows "X" kill
button. Takes about 5 or 10 seconds effort. This is under
Win-98 but I have witnessed it on NT4 as well.

For Australians, this site not working is like having the
New-York Times site not working, so it would be nice to
have it fixed.

Comment 8

[Olivier Cahagne]

wfm using build 2001092208 on Win2k and JRE 1.3.1.

Reporter, please use latest build _with_ Talkback available here:
http://ftp.mozilla.org/pub/mozilla/nightly/latest/mozilla-win32-talkback.zip
And add a comment with a Talkback ID.

Otherwise, developers won't be able to help you as no one seems to be able to
reproduce the crash.
Mention the Java plug-in version you use too as there's some Java on these pages.

Comment 9

[Chris Bitmead]

I think this problem was related to shockwave/flash. I downloaded
this plugin again and it doesn't seem to have occured
for a little while now.

Comment 10

[Matthias Versen [:Matti]]

marking worksforme after reporters comment.
Please reopen this bug if you see this again. (And please poste then a talkback 
ID)

Comment 11

[Chris Bitmead]

Well I was premature closing this bug. It still happens
often, even with 0.9.5. Maybe I'm thick, but I have
a talkback build but I can't figure out how to use
it to supplement this bug report.

Comment 12

[Alex Vincent [:WeirdAl]]

Chris, go to your mozilla directory on your drive and find
/bin/components/talkback.exe.  Run that program and you'll see a bunch of
Talkback incident reports.  Any related to this bug, you can give us Talkback ID
numbers, which usually start with the letters TB.  :)

Have you ever seen a Talkback popup on your computer after a crash?  If so,
that's what's going to help here.

If not, let me ask if you're running Norton Crashguard or some other
crash-control program... 

Comment 13

[Andrew Hagen]

WFM Win 98 build 2001112104. 

Reporter, could you try the following? First, uninstall Mozilla. Delete all
remaining Mozilla program files. Download a fresh copy of 0.9.6. Install it.
Download the latest nightly build. Install it. That should fix the problem.

If the problem continues, look in your plugins directories for extra files.
Yould should look in your Netscape 4.x, Netscape 6.x, and Mozilla plugins
directories, as Mozilla has been known to use plugins from all these
directories. If in doubt, delete the files. This should resolve the situation. 

Comment 14

[Chris Bitmead]

I upgraded to Win XP. Havn't seen the problem for a
while. Guess I have to retire this bug for now.