979932 - Connecta2 and Loqui aren't visible on Marketplace

Status: RESOLVED DUPLICATE of bug 980124

(Marketplace Graveyard :: Consumer Pages, defect)

Description

[dev]

Attachment: 2014-03-05-18-19-11.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release)
Build ID: 20140212131424

Steps to reproduce:

You search for ConnectA2 in FFOS


Actual results:

ConnectA2 app is NOT found in FFOS Marketplace


Expected results:

ConnectA2 app SHOULD BE found in FFOS Marketplace.
ConnectA2 was the most downloaded App in the marketplace.

Comment 1

[dev]

Device: FFOS 1.1 in Alcatel One Touch Fire. Region detected: "Rest of World".

Comment 2

[Andrew Williamson [:eviljeff]]

fwiw, this wfm, even after overriding region to "Rest of World" (24 results)

Comment 3

[dev]

submit log id: 4a503

Comment 4

[Mathieu Pillard [:mat]]

At first glance, your phone feature profile doesn't include Alarms and Quota Management APIs, which Connecta2 requires, so it's hidden from you.

Comment 5

[dev]

ConnectA2 works fine with Firefox OS 1.1, and without Alarms ConnectA2 doesn't remain in background more than 3 minutes. 

So because ConnectA2 is working in background very well, this should be another bug from Marketplace which doesn't read the features correctly.

Comment 6

[Andrew Williamson [:eviljeff]]

I'm using the same device as the reporter (Alacatel One Touch Fire on 1.1) but do see the apps in the search results.  Its possible we have different builds I suppose...

Its weird that it seems similar, but the opposite of bug 980124.

Comment 7

[dev]

It is not only in the search. When you go to the home page, ConnectA2 and Loqui doesn't appear.
We have go down almost 50% of our download in 1 day, so this is happening around 50% of the users, we think...

Comment 8

[Andrew Williamson [:eviljeff]]

This morning I can replicate. Nothing in search results or the 'popular' section on the homepage.

Note both Loqui and ConnectA2 were approved on Feb 18 (so no recent version in the past few days) and both show significant install drop-offs:

https://marketplace.firefox.com/statistics/app/connecta2/installs/?start=2014-02-03&end=2014-03-05
https://marketplace.firefox.com/statistics/app/loqui/installs/?start=2014-02-03&end=2014-03-05

Comment 9

[Mathieu Pillard [:mat]]

So, I need to run more tests, but here is what I think is happening:

- Feature detection for alarms and quota never worked properly or have not been working properly for quite some time. Possibly other APIs too. See bug 838614 and bug 859554.

- It's therefore detected as absent by fireplace

- We had a bug where we were not sending the feature profile, bug 975063. Now that we fixed it and starting sending the profile, users on Firefox OS are sending a profile where those features are absent, so the app is hidden from them.

As a workaround in the meantime, developers can uncheck the problematic features from their compatibility checkboxes in the developer pages.

Comment 10

[Andrew Williamson [:eviljeff]]

(In reply to Mathieu Pillard [:mat] from comment #9)
> As a workaround in the meantime, developers can uncheck the problematic
> features from their compatibility checkboxes in the developer pages.

App developer's can't tell which are the problematic features, even if they know to look.  Also, we're back in the same position as we were before bug 975063 was fixed - i.e. apps are being offered which don't work.  Only this time we've asked the developers to break the app listings, and would have to ask them to fix them again later.

Comment 11

[Mathieu Pillard [:mat]]

We tested various 1.1 devices with Andrew, they all return the same feature profile, 7dffffee0e6c.47.4. The following features are missing from the complete feature list we manage:

{'alarm', 'archive', 'camera', 'gamepad', 'mic', 
 'network_info_multiple', 'quota', 'screen_capture',
 'speech_rec', 'speech_syn', 'thirdparty_keyboard_support', 'webaudio'}

Of those, these look normal:
- archive -- it's probably disabled anyway, see bug 795930.
- camera -- looks normal, getUserMedia() is only in 1.2 or newer (we should test on 1.2 or better)
- gamepad -- looks normal, I don't think FirefoxOS supports this yet
- mic -- looks normal, getUserMedia() again
- network_info_multiple -- normal, you don't have multiple sim cards
- screen_capture -- looks normal, getUserMedia() again
- thirdparty_keyboard_support -- normal, shouldn't be in 1.1
- webaudio -- landed for Fx 25, so not in 1.1

I'm worried about:
- alarm
- quota -- MDN doesn't return any info when I look for temporaryStorage, persistentStorage or StorageInfo ?!
- speech_rec -- MDN doesn't return any info when I look for SpeechRecognition
- speech_syn -- MDN doesn't return any info when I look for SpeechSynthesisEvent


I'm worried apps using any of those last 4 features are not going to appear on any Firefox device at the moment, so the workaround would be to disable these while we figure out a proper solution.

Comment 12

[Andrew Overholt [:overholt]]

(In reply to Mathieu Pillard [:mat] from comment #11)
> Of those, these look normal:
> - archive -- it's probably disabled anyway, see bug 795930.

Correct.

> - quota -- MDN doesn't return any info when I look for temporaryStorage,
> persistentStorage or StorageInfo ?!

What is meant by "quota" here?  We don't yet have docs on the (as of now non-standard) temporary/persistent bits yet but bug 785884 may give you more info.  If not, you should email Jan Varga.  As for the quota API itself (www.w3.org/TR/quota-api/), we haven't implemented that.

Comment 13

[Mathieu Pillard [:mat]]

'quota' is detected by this test : !!(prefixed('persistentStorage') || window.StorageInfo)

So it's persistentStorage. Our description says:
"Quota Management - The app requires the platform to allow persistent storage limit increases above the normally allowed limits for an app (`window.StorageInfo` or `window.persistentStorage`)."

Comment 14

[Andrew Williamson [:eviljeff]]

see https://bugzilla.mozilla.org/show_bug.cgi?id=980124#c14 - both apps should be back later today.

Comment 15

[dev]

Working for us. the installation stats come back at the usual level.

Many thanks!!