980373 - Improve the copy in "tip section" in Australis Customization Mode

Status: NEW

(Firefox :: Toolbars and Customization, defect)

Description

[Zhenshuo Fang (:fang) - Firefox UX Team]

Currently in the tip session the copy says "Hint: You can customize Nightly to work the way you do. Simply drag any of the above to the menu or toolbar. Learn more about customizing Nightly."

From user testing, we found out that a few users are confused by the word "any of the above", especially when they have a big display and the space above the tip is empty.

Matej, maybe we can think of a better way to describe how to customize. But this is no hurry since we can't change the string for 29, we can only land string changes in 30 or after.

Comment 1

[Justin Dolske [:Dolske]]

Well... How much confusion is this causing? If it's a significant problem, we could talk about breaking the freeze for this one string.

Comment 2

[Zhenshuo Fang (:fang) - Firefox UX Team]

(In reply to Justin Dolske [:Dolske] from comment #1)
> Well... How much confusion is this causing? If it's a significant problem,
> we could talk about breaking the freeze for this one string.

Most user had no problem understand the tip. two got confused by "any of the above". One user eventually figured it out, the other just exit customization and didn't do anything so I'm not sure whether he understands it or not.

Anyway I don't think it caused huge confusion based on my small user testing base.

Comment 3

[Matej Novak [:matej]]

We've started to use the term "button" in the onboarding tour. I think that would work here as well:

"Hint: You can customize Nightly to work the way you do. Simply drag any button to the menu or toolbar. Learn more about customizing Nightly."

WDYT?