Closed
Bug 980564
Opened 10 years ago
Closed 8 years ago
newegg.com returns desktop not mobile site to Firefox Android and Firefox OS
Categories
(Web Compatibility :: Site Reports, defect)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: dsun218, Assigned: adamopenweb, Mentored)
References
()
Details
(Whiteboard: [serversniff] [country-us] [sitewait])
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release) Build ID: 20140212131424 Steps to reproduce: newegg.com returns desktop not mobile site to Fennec
Updated•10 years ago
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Component: General → Mobile
OS: Windows 7 → Android
Product: Firefox for Android → Tech Evangelism
Hardware: x86 → ARM
Version: Firefox 27 → unspecified
Severity: normal → major
Component: Mobile → General
Product: Tech Evangelism → Firefox for Android
Version: unspecified → Firefox 27
Comment 1•10 years ago
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Please do not set severity.
Severity: major → normal
Status: UNCONFIRMED → NEW
Ever confirmed: true
Comment 2•10 years ago
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and please do not move bugs, I moved this to the correct component.
Component: General → Mobile
Product: Firefox for Android → Tech Evangelism
Version: Firefox 27 → unspecified
Comment 3•10 years ago
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description |
The site is not serving the proper content to some mobile devices (smartphone) When entering http://www.newegg.com/ * on Firefox Android or Firefox OS, the site returns the desktop content. * on iOS Safari, the site redirects to the mobile content. # Technical details Summary ## iOS Safari GET / HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, compress Host: www.newegg.com User-Agent: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; da-dk) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5 HTTP/1.1 302 Found Accept-Ranges: bytes Age: 0 Connection: keep-alive Content-Length: 136 Date: Fri, 07 Mar 2014 01:14:03 GMT Location: http://m.newegg.com Server: NEWEGG Server: NEG-Server Set-Cookie: NSC_xxx.ofxfhh.dpn-WJQ=ffffffffaf18324345525d5f4f58455e445a4a4221f1;expires=Fri, 07-Mar-2014 01:44:03 GMT;path=/;httponly Vary: Accept-Encoding X-Cache: MISS X-Cache-Hits: 0 X-Served-By: E412 X-Ver: 0123201401 x-server-id: 105 ## Firefox OS GET / HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, compress Host: www.newegg.com User-Agent: Mozilla/5.0 (Mobile; rv:26.0) Gecko/26.0 Firefox/26.0 HTTP/1.1 200 OK Accept-Ranges: bytes Age: 116 Cache-Control: private, max-age=60 Connection: keep-alive Content-Encoding: gzip Content-Length: 68592 Content-Type: text/html; charset=utf-8 Date: Fri, 07 Mar 2014 01:17:00 GMT Expires: Fri, 07 Mar 2014 01:16:01 GMT GA: 0 Last-Modified: Fri, 07 Mar 2014 01:15:01 GMT NEG-Created: 3/6/2014 5:15:01 PM Server: NEWEGG Server: NEG-Server Set-Cookie: NSC_xxx.ofxfhh.dpn-WJQ=ffffffffaf18324445525d5f4f58455e445a4a4221f1;expires=Fri, 07-Mar-2014 01:46:57 GMT;path=/;httponly Vary: Accept-Encoding,Accept-Encoding X-Cache: HIT X-Cache-Hits: 34 X-Served-By: E415 X-Ver: 0123201401 x-server-id: 114 ## Firefox Android GET / HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, compress Host: www.newegg.com User-Agent: Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0 HTTP/1.1 200 OK Accept-Ranges: bytes Age: 0 Cache-Control: private, max-age=60 Connection: keep-alive Content-Encoding: gzip Content-Length: 68557 Content-Type: text/html; charset=utf-8 Date: Fri, 07 Mar 2014 01:17:41 GMT Expires: Fri, 07 Mar 2014 01:18:41 GMT GA: 0 Last-Modified: Fri, 07 Mar 2014 01:17:41 GMT NEG-Created: 3/6/2014 5:17:41 PM Server: NEWEGG Server: NEG-Server Set-Cookie: NV%5FDVINFO=; path=/ Set-Cookie: NSC_xxx.ofxfhh.dpn-WJQ=ffffffffaf18324145525d5f4f58455e445a4a4221f1;expires=Fri, 07-Mar-2014 01:47:41 GMT;path=/;httponly Vary: Accept-Encoding,Accept-Encoding X-Cache: MISS X-Cache-Hits: 0 X-Served-By: E410 X-Ver: 0123201401 x-server-id: 106
Summary: newegg.com returns desktop not mobile site to Fennec → newegg.com returns desktop not mobile site to Firefox Android and Firefox OS
Whiteboard: [serversniff] [country-us] [contactready]
Comment 4•10 years ago
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suggestedfix |
Suggestion for fixing the issue. Sending the same version of the site to Firefox OS and Firefox Android. The [UA string for Firefox OS][1] has the patterns "Mozilla/5.0 (Mobile; rv:$VERSION) Gecko/$VERSION Firefox/$VERSION" "Mozilla/5.0 (Mobile; nnnn; rv:$VERSION) Gecko/$VERSION Firefox/$VERSION" * where `$VERSION` is a number. * where `nnnn` is a string. The UA string for Firefox Android has the patterns "Mozilla/5.0 (Android; Mobile; rv:$VERSION) Gecko/$VERSION Firefox/$VERSION" but we usually recommend to identify the substring `/mobi/i` as much as possible so it will also help other browser vendors on mobile. If you are afraid to match ipad. You could match on "mobi" lowercase but not "ipad". [1]: https://developer.mozilla.org/en-US/docs/Gecko_user_agent_string_reference#Firefox_OS
Assignee | ||
Updated•10 years ago
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Whiteboard: [serversniff] [country-us] [contactready] → [serversniff] [country-us] [contactready][mentor=astevenson]
Assignee | ||
Comment 5•10 years ago
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Contacting Newegg customer support on Twitter: https://twitter.com/MozWebCompat/status/455854469222109185
Assignee: nobody → astevenson
Status: NEW → ASSIGNED
Whiteboard: [serversniff] [country-us] [contactready][mentor=astevenson] → [serversniff] [country-us] [sitewait][mentor=astevenson]
Updated•10 years ago
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Mentor: astevenson
Whiteboard: [serversniff] [country-us] [sitewait][mentor=astevenson] → [serversniff] [country-us] [sitewait]
Comment 6•9 years ago
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I have sent an email to Ross Higgins who is doing UX for newegg. See also https://github.com/webcompat/web-bugs/issues/1123#issuecomment-105142413
Comment 7•9 years ago
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We got an answer. Very cool
> I have forwarded your email to our tech team.
> Thanks for bringing it to our attention. We strive
> to give everyone the best shopping experience and
> this will help.
Comment 8•9 years ago
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Ross just told me they fixed it. And this is FIXED! Thanks to Ross and the technical staff of newegg. With Love From Mozilla.
Status: ASSIGNED → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
Searching on Google for "newegg" correctly brings up m.newegg.com as the first result. However visiting newegg.com directly from the url bar does not then redirect to m.newegg.com. Stock browser correctly redirects. This is on 41.0a1
Comment 10•8 years ago
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Reopening. We receive again the Desktop site. * Firefox Android without version number is receiving the mobile site * Firefox Android WITH version number is receiving the DESKTOP site
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Comment 11•8 years ago
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contact email |
Contacted Ross again.
Comment 12•8 years ago
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This is fixed again! Very cool. Thanks Ross.
Status: REOPENED → RESOLVED
Closed: 9 years ago → 8 years ago
Resolution: --- → FIXED
Comment 13•8 years ago
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There are issues that I'm tracking at https://webcompat.com/issues/1123
Updated•5 years ago
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Product: Tech Evangelism → Web Compatibility
Updated•1 month ago
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Component: Mobile → Site Reports
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Description
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