981254 - Create a get Sanitised URL link on all pages

Status: RESOLVED WONTFIX

(support.mozilla.org :: Knowledge Base Software, task, P4)

Description

[Matt]

SUMOMO had the problem, SUMO clearly still has it, so here I go with another bug.  

Much is written about the need for URLs to be sanitised to remove locale specifics etc., and for quite valid reasons.  Hand crafting URLs in a support situation is not really a sensible option however, not when we have computers more than capable of undertaking that sanitising for us in a reliable and predictable way.

Every page in SUMO should have a "get support URL button, link or whatever that loads a suitable sanitised URL to the clipboard for use in forums or support articles.  I do not mean the long winded manual process using bitly. I mean I have the article, now for a url to post to the appropriate forum or into the email I am composing.

Comment 1

[Kadir Topal [:atopal]]

I think that's a great idea. probably not the highest priority, since copy pasting the bitly link should not take much more time than just clicking a button, but certainly something for the backlog. Joni is the ultimate judge here though.

Comment 2

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

still p4

Comment 3

[Paul]

Closed as per https://blog.mozilla.org/sumo/2019/06/07/sumo-platform-roadmap/