Closed Bug 981443 Opened 11 years ago Closed 10 years ago

Summary of unanswered questions is misleading and unhelpful

Categories

(support.mozilla.org :: Forum, task)

Product:
support.mozilla.org
Component:
Forum
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: unicorn.consulting, Unassigned)

References

(
URL
)

Details

Currently the support forum shows 17 questions in the last 24 hours have no reply. Help solve them! Under that I get There are no questions that match the current filter settings. The filter being Thunderbird. Actual result : All topic in system are included Expected result: numbers resulting from the filter (it is above the text) to be displayed.
The help solve them button is mean to work with the product filter in the top right with "All Products" selected. There is no specific # available for X unanswered Thunderbird questions, X unanswered Webmaker questions etc.
Yeah, it's working as intended, but apparently the wording is off. Any suggestions?
I don't know about the wording, but you could change the "Help solve them!" link to …/questions/all?filter=… so that it shows questions for all products. I'm personally only interested in questions about Firefox, but at least that way the link wouldn't leave me wondering why fewer questions are displayed.
i cannot reproduce the issue any longer & the number of unanswered questions seems to be product specific now
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
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