981790 - Feedback survey isn't available

Status: RESOLVED FIXED

(Webmaker Graveyard :: webmaker.org, defect)

Description

[Tim [:pollti]]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 (Beta/Release)
Build ID: 20140309004003

Steps to reproduce:

I went to https://webmaker.org/en-US/feedback and scrolled down to "Host a user testing session". Then I clicked on the link behind survey (Familiarize yourself with our survey.).


Actual results:

It leeds to https://docs.google.com/forms/d/1zmNsO4ifJjpGb4tH_NGLTjUzuR20s25iK-2zqTDZN2s/closedform which is unavailable ("This form is no longer accepting responses")


Expected results:

There should be the survey or the link should be removed.

Comment 1

[Jon Buckley [:jbuck]]

Confirmed

Comment 2

[Gavin Suntop [:gvn]]

Cassie, what do you want to do with this? Does this subsection need to be redesigned? It seems to refer heavily to the survey (steps 1 + 2).

Comment 3

[Cassie McDaniel [:cassiemc]]

Kat and Karen, I believe, were working on a User Testing kit to release to community. This would be a good place for that. Kat/Karen - status on this?

Barring that happening anytime soon, I think we should write a more generic survey that won't expire to replace the link here.

Another option is to swap copy to invite users to contact us with any concerns. Will wait for Kat / Karen to decide next steps.

Comment 4

[Karen Smith]

I will connect with Kat to formulate an action plan.

Comment 5

[Cassie McDaniel [:cassiemc]]

Michelle shared a Testing wiki at the cross team call today that might also be a good candidate for linking off to. Will wait for your update though, Karen.

Comment 6

[Karen Smith]

Some suggested copy to rework the page is suggested here: https://teach.etherpad.mozilla.org/webmaker-feedback-fix

Changes include:
- Adding two new sections:
a) Participate in Webmaker testing and b) Share community experiences
- Retaining Submit a bug on Bugzilla, but moving it between the other two sections

Comment 7

[Cassie McDaniel [:cassiemc]]

Attachment: https://teach.etherpad.mozilla.org/webmaker-feedback-fix

This is great, thanks Karen! I added links for a couple of icons and made a couple very small tweaks. Also note Etherpad's weird tendency to put in double spaces randomly in the sentences. We should be careful to hunt those down and ELIMINATE them. :)

Erika, can you review this copy please? You can make any changes directly in the pad, then we'll get someone to implement it. Thanks.

Comment 8

[Erika Drushka]

I sure can. Will connect with you first as a I have a couple questions about click through rates on this page, and then I'll jump right on it.

Comment 9

[Erika Drushka]

Comment on attachment 8403980 [details]
https://teach.etherpad.mozilla.org/webmaker-feedback-fix

I made a few minor changes to the etherpad. Thanks, Cassie!

Comment 10

[Cassie McDaniel [:cassiemc]]

Aki is going to tackle this after All Hands.

Comment 11

[Aki Rose Braun [:akirose]]

Attachment: https://github.com/mozilla/webmaker.org/pull/926

Comment 12

[Gavin Suntop [:gvn]]

Comment on attachment 8468301 [details] [review]
https://github.com/mozilla/webmaker.org/pull/926

The code looks good, however I'd recommend getting a visual design review from Kate or Cassie as a lot of the alignment/margins/grid look odd to me. I think some font sizes may need tweaking too for consistency.

Comment 13

[Aki Rose Braun [:akirose]]

Attachment: https://redpen.io/p/bhd6482acfb5be2681

I grabbed the styles of the last feedback page and was doing my best to replicate it while also transitioning onto Makerstrap. Could use some specific annotation for any glaring needs to either a) bring it closer in line with the original /feedback page or b) make it look better/cleaner. Whichever is faster—this page could probably use a touch of a facelift, but getting copy updated was definitely more prescient.

Comment 14

[Aki Rose Braun [:akirose]]

(In reply to Gavin Suntop [:gvn] from comment #12)
Good call. Was trying to reproduce the existing page, which I felt already had some weirdness going on, but couldn't hurt to get some design feedback.

Comment 15

[inactivate account for kate]

Comment on attachment 8469004 [details]
https://redpen.io/p/bhd6482acfb5be2681

Generally looks good, it needs a few tweaks to spacing noted in redpen

Comment 16

[[github robot]]

Commits pushed to master at https://github.com/mozilla/webmaker.org

https://github.com/mozilla/webmaker.org/commit/f8db050a3e30ee7e21554124d786617a7aefb90e
Bug 981790 - Feedback survey isn't available

https://github.com/mozilla/webmaker.org/commit/3608a49ab312d5f791d7615f78b43a8b1c8e5e5b
Merge pull request #926 from gesa/981790/feedback-page

Fixes Bug 981790 - Feedback survey isn't available