982880 - Create account in staging

Status: RESOLVED FIXED

(Websites :: Nucleus, defect, P5)

Description

[Justin Crawford [:hoosteeno] [:jcrawford]]

Can we create an admin account in staging for [e-mail]?

Comment 1

[William Reynolds [:williamr]]

Is this blocking the right privacy policy bug? Bug 926699 is about mozillians.org and this bug is about Nucleus.

Comment 2

[Justin Crawford [:hoosteeno] [:jcrawford]]

Nope, got the wrong bug ID in there.

Comment 3

[Josh Mize [:jgmize]]

Staging account created, :stacy will you please verify that you are able to log in to https://nucleus.paas.allizom.org/admin/ ?

Comment 4

[Stacy Martin [:stacy]]

Doesn't seem to work - I get an error code.  Thank you for your efforts on this.

Comment 5

[Josh Mize [:jgmize]]

:stacy I just logged in to the staging environment and double checked for typos in your email address, permissions, etc and couldn't find anything. Would you mind trying again and see if it was a temporary issue? Also, if you do continue to get an error, would you mind giving me more details such as the error code or a screen shot?

Comment 6

[Stacy Martin [:stacy]]

Attachment: Screen Shot 2014-03-27 at 12.33.57 PM.png

Hi Josh - Here's a screenshot of the error message I get when I click on the link in Comment 3.  Let me know if I'm doing something incorrectly.

Comment 7

[Josh Mize [:jgmize]]

Thanks for that screen shot, :stacy, that's very helpful. :Osmose have you ever run into the error shown in the attached screen shot? If not, who would be the appropriate person to ask?

Comment 8

[Osmose [:osmose, :mkelly]]

Never seen that before, probably want to ask in #identity to see if they know what's up.

Comment 9

[Josh Mize [:jgmize]]

:stacy please visit https://people.mozilla.org/~fmarier/troubleshoot.html and reply with another screenshot of what you see there.

Comment 10

[Josh Mize [:jgmize]]

:stacy in addition to the troubleshooting I suggested in my previous comment, can you please see if you are are able to log in to other websites that use persona, such as mozillians.org and air.mozilla.org?

Comment 11

[Stacy Martin [:stacy]]

Attachment: Screen Shot 2014-04-14 at 2.51.15 PM.png

Hi Josh - Here's the screenshot.  Also, I was able to sign in to both Mozillians and Air Mozilla on Persona, but did notice I have two profiles - one with stacy@ and the other with smartin@