983219 - [B2G][Marketplace]Reset Game button intermittently does not function as intended in Options area

Status: RESOLVED WONTFIX

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect)

Description

[Montoya Clemmons (MClemmons)]

When user accesses Marketplace, locates and installs CutTheRope to device, and launches the app from the homescreen or within the Marketplace App, the options page functionality is inconsistent. The Reset game button displays a message when pressed by user “...Hold the “yes” button for 3 seconds to reset.” Regardless if user is holding with their finger or with a Stylus, the Yes button is difficult to get selected and when it is held for more than 3 seconds, the screen does not go back to the Options list screen as it does the few times when the Yes button was selectable and worked.

Prerequisites:
1. Tap Marketplace and locate and install CutTheRope

Repro Steps:
1) Updated Buri to BuildID: 20140312040203
2) Tap Options button
3) Tap Reset Game button
4) Tap Yes button for three seconds

Actual:
Intermittently the Yes button is difficult to get selected for the button to highlight in yellow. When highlighted and held, nothing happens.

Expected: 
The Yes button is easier to get selected and when highlighted and held for more than 3 seconds, the user is taken back to the Options menu screen or an understandable message displays.

Environmental Variables: 
Device: Buri 1.4 MOZ 
BuildID: 20140312040203 
Gaia: 3005269d4dcabcc7d27eaf72bda44a969873af8c 
Gecko: 23005b395ae8 
Version: 30.0a1
Base image: v1.2-device.cfg

Repro frequency: 7/10 – 70%
Link to failed test case:  None found
See attached: video = http://youtu.be/MtKjhIUrjXI
Other notes: 1) Reproducible behavior occurs when selected language is other than English. 
2) The No button was more responsive in all tests

Comment 1

[Montoya Clemmons (MClemmons)]

This issue does reproduce on the 1.3 Buri but the repro frequency is not as high as with 1.4 Buri. Following Comment 0 STR's, intermittently the user cannot get the Yes button to highlight consistently. Furthermore, when the button is highlighted and held for more than 3 seconds, expected functionality of return to the Options menu screen does not occur. 

Environmental Variables: 
Device: Buri 1.3 MOZ 
BuildID: 20140312004001 
Gaia: df157ce3a3f841850a1cce8f057f8e7f547fb9f8 
Gecko: c629684b0eae 
Version: 28.0
Base image: v1.2-device.cfg

Comment 2

[Jason Smith [:jsmith]]

I need a clearer answer comparing on 1.3 vs. 1.4 behavior here. Can you clarify if the bug as written reproduces on 1.3 & what the reproduction rate is.

Comment 3

[Montoya Clemmons (MClemmons)]

Updated URL for video = http://www.youtube.com/watch?v=IIKyPlq8_zY

Comment 4

[Josh Schmitt [Joshs]]

(In reply to Jason Smith [:jsmith] from comment #2)
> I need a clearer answer comparing on 1.3 vs. 1.4 behavior here. Can you
> clarify if the bug as written reproduces on 1.3 & what the reproduction rate
> is.

When tap and holding on the 'Yes' button, the button does not always highlight. The button also doesn't always take the user back to the settings menu after holding for 3 seconds which occurs on both 1.3 and 1.4

Note: Tested with a stylus and with fingers, as the tester used the stylus in the video (same stylus I used) the sensitivity of said stylus could vary the outcome of the repro.

The reproduction rate is low on 1.4 and I could only repro with a stylus pen, however on 1.3 the repro rate was higher and I was able to reproduce without a stylus.

Repro rate: 1.4 - 2/20 with stylus, 0/20 with no stylus
Repro rate: 1.3 - 8/20 with stylus, 5/20 with no stylus

Comment 5

[Jason Smith [:jsmith]]

How does 1.1 compare in repro rate?

Comment 6

[Josh Schmitt [Joshs]]

Issue does occur on the latest 1.1

Repro rate: 1.1 - 6/20 with stylus, 5/20 with no stylus

Environmental Variables:
Device: Buri 1.1 MOZ
BuildID: 20140314041202
Gaia: 44a2ddf63373f8e95c784faf4ed4d60081699c61
Gecko: aa48d7c05e47
Version: 18.0
Firmware Version: V1.2-device.cfg

Comment 7

[Karl Dubost💡 :karlcow]

Video URL for demonstrating the bug: http://www.youtube.com/watch?v=IIKyPlq8_zY

Comment 8

[Sylvestre Ledru [:Sylvestre]]

Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.

Comment 9

[Sylvestre Ledru [:Sylvestre]]

Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.

Comment 10

[Sylvestre Ledru [:Sylvestre]]

Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.