98354 - adobe.com - Adobe Type Library search requires Nav4/IE4.

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[Henri Sivonen (:hsivonen)]

Build ID: 2001090105 FizzillaCFM

Steps to reproduce:
1) Load http://www.adobe.com/type/
2) Type a font name, eg. "Futura", in the keyword search box.
3) Click the button labeled ">Search".

Actual results:
There is an error message above the result page header bar. The message says you
need a browser that properly supports JavaScript and that you may need to
upgrade to Netscape Communicator 4.0 or later or IE 4.0 or later.

I didn't notice any functional problems, however.

Expected results:
Expected no error message.
Additional information:
I remember seeing the same message on other Adobe pages a long long time ago. I
guess they have forgotten to remove the message from this particular page.

Comment 1

[Henri Sivonen (:hsivonen)]

Contacted Adobe using their Web site feedback form. Taking bug.

Comment 2

[Henri Sivonen (:hsivonen)]

The site hasn't been fixed. I guess the Web site feedback form isn't an
effective channel. Reassigning to aruner@netscape, who has other Adobe
bugs.

Comment 3

[Bob Clary [:bc] (inactive)]

taking.

Comment 4

[Bob Clary [:bc] (inactive)]

contacted 12/8

Comment 5

[Bob Clary [:bc] (inactive)]

Error: y_styleObjShowp has no properties
Source File: http://www.adobe.com/type/
Line: 137

Looks like the type page performs server side sniffing and provides Layer based
JS to Netscape6/Mozilla/Gecko. Layers are not supported in Gecko.

Perform a search and receive this message:

To view these pages properly your browser needs to support Javascript. This may
mean that you need to upgrade to Netscape Communicator 4.0 or later, or
Microsoft Internet Explorer 4.0 or later. Also, In your browser Preferences,
enable JavaScript. Please see our error page for more information.

Although the search appears to work correctly.

Comment 6

[Bob Clary [:bc] (inactive)]

It is easy to see no one has looked at this on adobe's side.

Error: y_styleObjShowp has no properties
Source File: http://www.adobe.com/type/
Line: 142

Comment 7

[Michael Gabriel]

im getting the error in the debugger, but the search works ...

Comment 8

[Henri Sivonen (:hsivonen)]

The same problem appears on various pages on Adobe's developer site
partners.adobe.com.

Pages with the problem (there may be more):
http://partners.adobe.com/asn/developer/type/fdevsw.html
http://partners.adobe.com/asn/developer/techresources.html
http://partners.adobe.com/asn/developer/sdks.html
http://partners.adobe.com/asn/developer/serverproducts.html
http://partners.adobe.com/asn/developer/training/acrobat/main.html
http://partners.adobe.com/asn/developer/training/acrobat/eforms/mod0/main.html
http://partners.adobe.com/asn/developer/type.html
http://partners.adobe.com/asn/developer/type/main.html
http://partners.adobe.com/asn/developer/opentype/
http://partners.adobe.com/asn/developer/legalnotices.html
http://partners.adobe.com/asn/developer/technotes/acrobatpdf.html

On the support database pages the problem is slightly different:
http://support.adobe.com/devsup/devsup.nsf/main.html
(The subpages are similar.)

Comment 9

[Bob Clary [:bc] (inactive)]

ok, all these listed pages still have the damn message.

Comment 10

[Frankie]

http://www.adobe.com/type/ (and the subsequent search page) no longer shows the
false browser warning. "y_styleObjShowp" also appears to be gone.

The false warning described by Henri Sivonen occurs on any page that references
http://partners.adobe.com/js/header_css.js

It's easy to see why:

//obsolete browser variable
var sb;
sb=0;
if ( ! document.layers && ! document.all ) {
  sb=1;
 document.write(' [html formatting omitted -F.] To view these pages properly
your browser needs to support Javascript. This may mean that you need to upgrade
to Netscape Communicator 4.0 or later, or Microsoft Internet Explorer 4.0 or
later. Also, In your browser Preferences, enable JavaScript. Please see our
error page for more information. ');
}

Note that the script is not Mac-specific, so this bug should be changed to
platform All/All.

Comment 11

[Bob Clary [:bc] (inactive)]

thx.

Comment 12

[Henri Sivonen (:hsivonen)]

Bug 115552 covers the partners.adobe.com cases mentioned in comment #8. Marking
this bug FIXED, since the notice no longer appears in the Type Library.

Filed bug 185463 about actually purhasing fonts from Adobe online.