Closed Bug 983893 Opened 12 years ago Closed 12 years ago

[B2G][FMRadio]Device becomes inoperative intermittently when user performs unique steps partially inserting headphones in correct slot

Categories

(Firefox OS Graveyard :: Gaia::FMRadio, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v1.3 affected, b2g-v1.4 affected)

RESOLVED DUPLICATE of bug 980754
Tracking Status
b2g-v1.3 --- affected
b2g-v1.4 --- affected

People

(Reporter: mclemmons, Unassigned)

References

()

Details

(Whiteboard: dogfood1.4)

User accesses FM Radio App and inserts headphones into jack on device but partially where it is not fully inserted. When temporarily holding this position of partial insertion, device turns off and goes to the Alcatel One Touch screen and locks in place indefinitely. User must remove the battery, re-insert the battery and restart the device to get back to a ready position. Repro Steps: 1) Updated Buri to BuildID: 20140314040202 2) Tap FM Radio App 3) Insert headphones partially into jack so it appears to device that headphones are inserted 4) Fully insert the headphones then let up to allow slack where there is a minor gap from insertion and hold Actual: Device shuts off then comes on with the Alcatel One Touch page indefinitely. User must remove and re-insert the battery and restart device to resume normal operations. Expected: Device remains in a state determining if headphones are fully inserted in jack or not. No device shut off occurs. Environmental Variables: Device: Buri 1.4 MOZ BuildID: 20140314040202 Gaia: ea9e23abea5933656555d849b922c8da7530c90b Gecko: fe40387eba1a Version: 30.0a1 Base image: v1.2-device.cfg Repro frequency: 5/10 – 50% Link to failed test case: None found this is the closest = https://moztrap.mozilla.org/manage/case/1930/ Video Clip = http://www.youtube.com/watch?v=M7RfrPDkRWw Other notes: Observe video specifically between 25-47 second mark to isolate repro steps.
This issue reproduces on 1.3 Buri. Following the STR from Comment 0 the device intermittently and abruptly shuts off and resumes in a locked state at the Alcatel One Touch page. The user is required to remove and re-insert the battery and turn on the device to resume normal operations. The repro rate is similarly in the 50 percent range (5/10). Environmental Variables: Device: Buri 1.3 MOZ BuildID: 20140314004002 Gaia: 932789749406a79c5630c27c724f1856bd3c3f10 Gecko: 0479f5480378 Version: 28.0 Base image: v1.2-device.cfg
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
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