986422 - Intermittent: sometimes HTML-styled message becomes monospaced courier when saved but not yet sent

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[Christoph]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.154 Safari/537.36

Steps to reproduce:

I compose a msg in HTML.
I save it (no sending yet) or I place it in the outbox.
I move the message from the outbox to the draftbox or I reopen the message in the Draft box.


Actual results:

Sometimes - maybe 5-10% of all cases - the reopened message loses all HTML properties. Everything is plain monospace Courier. Also, the HTML menu (bold, underline, bullets etc.) is gone. I have not found a way yet to 'refurbish' the message because I cannot make the HTML menu visible again.


Expected results:

Once a msg is made up in HTML it should never lose this property and the HTML menu should always remain visible.

Thank you!

Comment 1

[Thomas D. (:thomas8)]

Christoph, your issue looks like a duplicate of bug 1095629. Please look at that bug and confirm if it is your issue.

Maybe you were trying to send a file using Windows explorer's Send-To > Email recipient command in those cases where it failed?

Comment 3

[Jorg K (CEST = GMT+2)]

There is no indication in the report that the message was created via |Send To > Email recipient|, hence no dupe here.