986888 - Cannot login on a specific web page

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[ThomasH]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0 (Beta/Release)
Build ID: 20140314220517

Steps to reproduce:

Go to dpreview.com, attempt to use forums, for example, http://www.dpreview.com/forums/1032. Attempt to login. It does not work. Start Internet Explorer, try the same, login works correctly.


Actual results:

Nothing, without any error message the browser returns to the very same URL www.dpreview.com.


Expected results:

Should have logged and and display my "user name", should allow to post new messages.

Comment 1

[Kaneez Shaik]

Build identifier: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0
Build Id:20140314220517

I tried to replicate following your steps:

Results: working
------------------------------
1) As i tried to post with out signing into the website. 
2)It directed me to the Login page.
3)I gave my details, and then i was able to post messages.

Comment 2

[Liz Henry (:lizzard)]

ThomasH, thanks for reporting this. Can you try this while running Firefox in Safe mode? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
My guess here is that it may be an issue with your addons. 

You also may want to ask this question on the support forums: https://support.mozilla.org/

Comment 3

[ThomasH]

I could not replicate by myself... on other systems, thus the issue was intrinsic to a particular system.  Upon review of all environmental factors accessible to a normal user, I spotted that cookies for dpreview.com were ... blocked.  I am stunned, I would not know why this URL was "blocked" on one and one only system.  After I removed this policy, I could login without a problem. 

I think the only open issue here is : how to alert user about that? Maybe add a "blocked cookie" icon in the URL header?