989517 - cannot log in at twitter 2 days running as password cannot by typed as cursor will not move.

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Shar JB]

Attachment: firefoxbugtwitterlogin.jpg

User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.18) Gecko/20110319 Firefox/3.5.18 (Nightly/Aurora)
Build ID: 20110319140258

Steps to reproduce:

I tried to log in at twitter, with my user name and password.


Actual results:

The cursor would not move, would not allow me to type the password.


Expected results:

The cursor should have moved so that I could type the password [usually it auto fills as i have set this preference].

Comment 1

[Shar JB]

Additionally, I could not log in at live journal. After realizing this was not due to the site being busy I assumed firefox issues could be at the root of the problem.

kind regards,
S JB

Comment 2

[Ada [:adalucinet]]

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:31.0) Gecko/20100101 Firefox/31.0
WFM with latest Nightly (from 2014-03-30).

Shar BJ, could please update your browser and try again to reproduce this issue:
1) In safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
2) With a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Same issue?

Comment 3

[Matthias Versen [:Matti]]

no response

Comment 4

[Chas Belov]

Please reopen. This is happening to me as well in Firefox 61.0.1.

In answer to your questions, I have two Firefox profiles that I use, one for everyday use and one for a particular purpose. The issue is happening in the everyday-use one on both https://twitter.com and https://twitter.com/login web addresses.

1) When I restart without add-ons (apparently the menu item no longer reads "safe mode") the issue still happens in the everyday-use one.

2) The issue does not happen in my special-use profile.

So it is likely related to a setting that is in the first profile and not the second.

Comment 5

[Chas Belov]

Attachment: Prefs.js for profile that is showing the issue

I have sanitized the following settings for my privacy:

app.normandy.user_id
browser.download.dir
browser.download.downloadDir
browser.download.lastDir
browser.newtabpage.activity-stream.impressionId
browser.open.lastDir
browser.search.cohort
browser.search.hiddenOneOffs
browser.search.selectedEngine

Comment 6

[Chas Belov]

Attachment: Prefs.js for special-use profile that is not showing the issue

I have sanitized the following settings for my privacy:

app.normandy.user_id
browser.download.lastDir
browser.newtabpage.activity-stream.impressionId
browser.startup.homepage
capability.policy.maonoscript.sites
print.macosx.pagesetup-2
toolkit.telemetry.cachedClientID
urlclassifier.keyupdatetime.https://sb-ssl.google.com/safebrowsing/newkey

Comment 7

[Emma Humphries ☕️🎸🧞‍♀️✨ (she/they) [:emceeaich] (Pacific Time) use needinfo]

The content of attachment 8997679 [details] has been deleted for the following reason:

PII

Comment 8

[Emma Humphries ☕️🎸🧞‍♀️✨ (she/they) [:emceeaich] (Pacific Time) use needinfo]

The content of attachment 8997680 [details] has been deleted for the following reason:

PII