Closed Bug 989754 Opened 11 years ago Closed 11 years ago

My article disappeared

Categories

(support.mozilla.org :: Knowledge Base Software, task)

Product:
support.mozilla.org
Component:
Knowledge Base Software
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: contato, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux i686; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release) Build ID: 20140127194636 Steps to reproduce: Access link https://support.mozilla.org/pt-BR/kb/atualizar-alcatel-one-touch-fire-manualmente. Actual results: I write one article called "Atualizar Alcatel One Touch Fire manualmente" in brazilian portuguese language. This is a link of article https://support.mozilla.org/pt-BR/kb/atualizar-alcatel-one-touch-fire-manualmente . My last update of support.mozilla.org was on March 16, 2014. After that the missing article, the link to it is reporting page not found, and I do not know why he disappeared.... Expected results: Should view my article on page.
Component: pt-BR / Portuguese (Brazil) → Knowledge Base Software
Product: Mozilla Localizations → support.mozilla.org
This article was initially added to the English KB by mistake. After getting in touch with Reuben, I deleted the article from the English KB, but I checked to make sure it wasn't linked to any translations first. Could deleting it from the English KB still have something to do with its disappearance from the BR KB?
If a article was first written from the en-US KB and if it was not created as a new article in it's own locale after but instead translated from the en-US KB to it's correct language which shouldn't be possible (it is except it is noted that the content is not approved for translation) and that the article was deleted in the en-US KB, I would think that this might have done something.
If the new article was created as a translation of the English article that was deleted, then it would get deleted along with the English parent. Not sure what we can do about this. Can we get the content from somewhere? What date was it created? What date was it gone?
it seems that this must have been what happened, as I wrote in the wrong language ... I wrote this article in March 16, 2014 and realized that he just disappeared March 28.
I don't think the article was approved on the English KB though. Is it possible to localize an article if it's still pending approval?
(In reply to Joni Savage from comment #5) > I don't think the article was approved on the English KB though. Is it > possible to localize an article if it's still pending approval? It is somewhat possible but an alert is shown to the localizer.
I'm going to close out this bug. I think it's a common rule that unapproved articles shouldn't get localized.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → INVALID
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