Closed Bug 99401 Opened 23 years ago Closed 23 years ago

ibm.com - Page displayed incorrectly due to server not handling Mozilla user agent

Categories

(Tech Evangelism Graveyard :: English US, defect, P1)

x86
Windows 2000
defect

Tracking

(Not tracked)

VERIFIED FIXED

People

(Reporter: mike, Assigned: bc)

References

()

Details

(Whiteboard: [USER-AGENT])

Attachments

(1 file)

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.4+)
Gecko/20010912
BuildID:    2001091203

All thats shown when a support flash is selected is the following:-
<html><body></body></html>

Works fine in ie & opera.

Reproducible: Always
Steps to Reproduce:
1.Goto http://www.ibm.com/software/support/
2.Select a support flash
3.

Actual Results:  Displays <html><body></body></html> rather than the correct page.

Expected Results:  Shown the correct page details. 

IE only just manages to do this useing a totally inappropriate font size. So far
only opera has displayed the page correctly.
Confirming.  I see the same thing with build 2001091003, but it works correctly
in NS 4.x.  Since there is some JS code in the page source, I tried turning JS
on and off, but that didn't make any difference.
Status: UNCONFIRMED → NEW
Ever confirmed: true
->layout? reassign as needed.
Assignee: pchen → attinasi
Component: XP Apps → Layout
QA Contact: sairuh → petersen
Works fine in Netscape 6.1 - The server is browser-sniffing and does not know
what to do with Mozilla... 

I tried the following URL (the first support flash link):
http://www-1.ibm.com/servlet/support/manager?rs=203&rt=0&org=SW&doc=1040614

I saved the page from Netscape6.1 to a local file, it loads fine (I'll attach)

over to evangelism.

The server is sniffing the browser (presumably) and is not handling Mozilla.
Pages saved from Netscape6.1 (or IE6) loads fine in Mozilla. Over to evang.
Assignee: attinasi → bclary
Component: Layout → US English
Product: Browser → Tech Evangelism
QA Contact: petersen → zach
Summary: Page displayed incorrectly → Page displayed incorrectly due to server not handling Mozilla user agent
Version: other → unspecified
Priority: -- → P1
Summary: Page displayed incorrectly due to server not handling Mozilla user agent → ibm.com - Page displayed incorrectly due to server not handling Mozilla user agent
Whiteboard: [USER-AGENT]
wfm in Mozilla 20011030/win2k. -> fixed. 
the page has other CSS related issues, but the originally reported problem is fixed.
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
Verified
2002030208/WinXP
Status: RESOLVED → VERIFIED
Product: Tech Evangelism → Tech Evangelism Graveyard
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