996651 - NFS symbol mount broken on symbolfetch1.dmz.phx1

Status: RESOLVED FIXED

(Infrastructure & Operations :: Storage, task)

Description

[(not currently active) Ted Mielczarek]

This NFS mount was configured in bug 913864. I RDPed into the VM yesterday to find it had rebooted (I'm not sure why) and the NFS mount was no longer working. Running the "map_symbols.bat" script on the desktop results in:

C:\Users\mozilla\Desktop>nfs_mount -p z 10.8.74.13:/symbols
WNetUseConnection(Z:, \\10.8.74.13\symbols) failed with error code 2.
The system cannot find the file specified.

Can one of you take a look and see what happened here?

Comment 1

[Greg Cox [:gcox]]

Filer permissions looks fine.

I don't have RDP into there.

Doc says:
  Check for the running NFSv4.1 Client serivce
  Start a command prompt (Start->run cmd or your favorite GUI method including just typing cmd in any explorer title bar ) 
  type "net start" (no quotes) and look for "NFSv4.1 Client" ( if the gnu tools are installed you can use "net start | grep -i NFS" to narrow results)
  Optionally for GUI users check the services control panel under either "manage" or "administrative tools" sections

Could you check that?  Google makes it sound like error code 2 is that the service isn't running.

Comment 2

[(not currently active) Ted Mielczarek]

You're right, the NFSv4.1 Client service is not running. I tried starting it but it fails saying something like "The service started then stopped". I don't know where to look for logs detailing more information.

I'm happy to provide you with the login credentials via IRC.

Comment 3

[Chris Knowles [:cknowles]]

OK, I think it's working now.  

There were at least 3 competing NFS clients.  disabled the ones that we weren't having luck with originally and reinstalled the 4.1 pnfs one that was working.  several reboots later... re-mapped the drive, and rebooted again, just to make sure that it stays across reboots.  It appears to have.

Take a look, and let me know.

Comment 4

[(not currently active) Ted Mielczarek]

Thanks, looks good!