Closed Bug 997223 Opened 12 years ago Closed 10 years ago

unable to add a device via pairing with sync 1.1 on fx29

Categories

(Firefox :: Sync, defect)

x86
macOS
defect
Not set
normal

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: edwong, Unassigned)

Details

1. create a new profile with desktop fx28 2. setup sync 1.1 3. open this profile with fx29 4. on android fx28 - attempt to sync by pairing a device 5. enter code from android onto desktop, hit submit actual: desktop displays that an error occurred, sync has failed expected: you should be able to pair
Flags: needinfo?(kthiessen)
Karl, can you try to repro
Got it, I'll try this today.
Flags: needinfo?(kthiessen)
There's a huge problem here: If you pull down 'Set Up Sync ...' on desktop 29 in the first 10 seconds after starting the profile, you get the wrong UI -- you get the in-browser Legacy Sync 'Create New Account" or 'I have an account' buttons. if you try "I already have an account," you wind up losing the Sync account you set up on 28 (!!!). If I wait the 10 seconds until 'Set Up Sync ...' goes away, I can pair a device through preferences as normal. Pairing seems to work ok; I don't repro the problem you had above. How quickly after starting the profile did you hit the preferences pane?
I didn't run into the 10 sec issue you described in comment 3. Can you file a separate bug. I also confirm that this is a regression, this doesn't happen with Android to desktop Fx28 which tells me the sync service is not currently down. Gavin, can someone take a look at this?
Severity: normal → major
Flags: needinfo?(gavin.sharp)
Priority: -- → P1
Summary: unable to pair with sync 1.1 between fx28 and fx29 → unable to add a device via pairing with sync 1.1 on fx29
OK - now that i'm in the office, I'm not able to repro on Beta or Nightly. I'm going to leave this open for today if anyone else is seeing it. Could have been the server was down between 9-10am PT.
Flags: needinfo?(gavin.sharp)
Severity: major → normal
Priority: P1 → --
We no longer support pairing.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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