997340 - Thunderbird doesn't close properly and subsequently won't load new e-mail

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[swimmer7]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0 (Beta/Release)
Build ID: 20140314220517

Steps to reproduce:

After the install has been in use for a few months, something seems to corrupt. I open Thunderbird from a pinned link on the toolbar of Windows 7. 

Reinstalling Thunderbird resolves the issue as does going into Task Manager to manually shut down Thunderbird, and then reopen.


Actual results:

Then Thunderbird opens, but the green circle appears at the top left corner and won't stop. The e-mail won't download.


Expected results:

The e-mail should have downloaded.

Comment 1

[Wayne Mery (:wsmwk)]

1. what addons do you have installed?
2. it sounds like you have tbird running for several days - is that correct, and how much memory is thunderbird using?

Comment 2

[swimmer7]

No addons. The client often runs for days. Currently, 85,492K is the memory that Thunderbird.exe is using.

Comment 3

[Wayne Mery (:wsmwk)]

Does it happen if you start *Windows'* safe mode with networking enabled?
- win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Comment 4

[swimmer7]

I have reloaded Thunderbird since then. The only bug I have now is that forwarded mail won't save to sent.

Comment 5

[Wayne Mery (:wsmwk)]

Thanks for the feedback. When you no longer can reproduce a bug, please set status to RESOLVED and resolution to WORKSFORME