997375 - Update DNS to include zixvpm.mozilla.com for encrypted emails

Status: RESOLVED FIXED

(Infrastructure & Operations :: DNS and Domain Registration, task)

Description

[Jennifer Hayashi [:jen]]

We're having problems when sending encrypted emails are sent to certain domains.   Google support is saying that it's because we don't have the Portal delivery setup on our end as recommended. 

http://www.google.com/support/enterprise/static/postini/docs/admin/en/encrypt_admin/message_setup.html#984200

Can we have these entries added:

zixvpm.mozilla.com. MX IN 3600 mx35241.zixworks.com
zixvpm.mozilla.com. MX IN 3600 mx35242.zixworks.com

Comment 1

[:Atoll]

:limed, does this look okay to you?

Comment 2

[Jennifer Hayashi [:jen]]

Here's a copy of what's in the link:

Message Encryption uses ZixCorp encryption technology, which provides encryption services and message portal access. These DNS records assure that if another ZixCorp customer sends secure mail to you, it will be routed correctly.

To assure that all incoming mail routes properly, add the following MX records to your DNS records with first priority:
zixvpm.[domain].com. MX IN 3600 mx35241.zixworks.com
zixvpm.[domain].com. MX IN 3600 mx35242.zixworks.com

This domain needs to be queried explicitly, including the zixvpm subdomain. If this MX record is not added, replies and some other encrypted traffic will not be routed properly. This MX record does not affect the filtering of an inbound message.

Contact your DNS server to change this setting. Because these are new MX records, changes take place immediately. You do not need to add an A record.

Comment 3

[Ed Lim [:limed]]

This looks good, go ahead and add them

Comment 4

[Brian Hourigan [:digi]]

MX records have been added to DNS.

bhourigan@digi ~ » dig +short zixvpm.mozilla.com mx                                                                                                                                                     1 ↵
20 mx35242.zixworks.com.
10 mx35241.zixworks.com.