Closed Bug 997378 Opened 11 years ago Closed 7 years ago

Can't receive phone calls after 1-2h

Categories

(Firefox OS Graveyard :: Vendcom, defect)

Product:
Firefox OS Graveyard
Component:
Vendcom
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: gwagner, Unassigned)

Details

(Whiteboard: [POVB])

Attachments

(1 file)

log.txt
318.30 KB, text/plain
Details
Todays 1.4 gecko and gaia on openC with moz RIL. I noticed it with a build from last week as well so I updated today. STR: Start the phone, call the phone to see it works. Don't pick up. Don't touch the phone for 1h and call the phone again. No sign that there is an incoming call and no sign of a missed call when you press power button to wake up the phone.
blocking-b2g: --- → 1.4?
Adding qawanted to see if we can reproduce this in Moz QA.
Keywords: qawanted
I just flashed another base build as well. I will see if this still reproduces.
Upgrading to the latest basebuild didn't help
(In reply to Gregor Wagner [:gwagner] from comment #3) > Upgrading to the latest basebuild didn't help It doesn't look like the issue is reproducible. Can it be closed?
I can reproduce it every day by just dogfooding the phone
It seems a device issue. Can you please plug power charger and then do this test again? I guess if device doesn't enter deep sleep mode, this problem will not be happened.
(In reply to Ken Chang[:ken] from comment #6) > It seems a device issue. Can you please plug power charger and then do this > test again? I guess if device doesn't enter deep sleep mode, this problem > will not be happened. So we require all users to keep their phone plugged in? This also happens when the phone is plugged in via usb.
1.4+ for next steps with dev to fix.
blocking-b2g: 1.4? → 1.4+
(In reply to Gregor Wagner [:gwagner] from comment #7) > (In reply to Ken Chang[:ken] from comment #6) > > It seems a device issue. Can you please plug power charger and then do this > > test again? I guess if device doesn't enter deep sleep mode, this problem > > will not be happened. > > So we require all users to keep their phone plugged in? > This also happens when the phone is plugged in via usb. No, I just want to clarify this issue to know if it is a device issue. Obviously, it is not... If QA can reproduce this bug, please also provide a log for us. Thanks.
QA Contact: kchang
Assignee: nobody → kchang
QA Contact: kchang
Tried that on Buri & Fugu, both works well, currently no Open C to verify. Hi, George, Could you try to get adb log for this case, that will be easier to debug. A. Turn on RIL log (see instruction below) B. Redirect log to a text file $adb logcat -v threadtime > a.log C. Follow the STR to make the 2nd call. D. Stop logging. How to turn on RIL log 1. Get adb root $adb remount 2. Pull omni.ja from DUT $adb pull /system/b2g/omni.ja 3. Uncompress omni.ja $unzip omni.ja -d Omni 4. Find ril_consts.js in Omni/moduls/ 5. Open ril_consts.js and update this.DEBUG_ALL = false to true. 6. $cd Omni, zip all files $zip -r omni.ja * 7. Push it back to DUT then reboot it. $adb push omni.ja /system/b2g $adb reboot
Flags: needinfo?(anygregor)
Attached file log.txt —
Log from my device. I have one successful call and one missed one that I placed around 12:11:30 So I don't have to wait 1-2h. My STR: Reboot phone and unlock screen. place incoming call, wait until call shows up and stop incoming call. press power button place incoming call again. this time it doesn't show up.
Flags: needinfo?(anygregor)
(In reply to Gregor Wagner [:gwagner] from comment #11) > I have one successful call and one missed one that I placed around 12:11:30. Thanks for this log. Form log, I saw there had been a call placed at 12:10:56. But during the span of 12:11:30, there is no any RING/RIL event sent to RIL. 04-24 12:11:15.047 352 352 I rmt_storage: rmt_storage_connect_cb: clnt_h=0x5 conn_h=0xb7f67260 04-24 12:11:15.047 352 352 I rmt_storage: rmt_storage_rw_iovec_cb: /boot/modem_fs2: clnt_h=0x2: req_h=0x9 msg_id=3: R/W request received 04-24 12:11:15.047 352 352 I rmt_storage: wakelock acquired: 1, error no: 42 04-24 12:11:15.047 352 534 I rmt_storage: rmt_storage_client_thread: /boot/modem_fs2: clnt_h=0x2 Unblock worker thread (th_id: -1208585440) 04-24 12:11:15.267 352 534 I rmt_storage: rmt_storage_client_thread: /boot/modem_fs2: clnt_h=0x2: req_h=0x9 msg_id=3: Bytes written = 1572864 04-24 12:11:15.267 352 534 I rmt_storage: rmt_storage_client_thread: /boot/modem_fs2: clnt_h=0x2: req_h=0x9 msg_id=3: Send response: res=0 err=0 04-24 12:11:15.267 352 534 I rmt_storage: rmt_storage_client_thread: /boot/modem_fs2: clnt_h=0x2 About to block rmt_storage client thread (th_id: -1208585440) wakelock released: 1, error no: 0 04-24 12:11:15.267 352 534 I rmt_storage: 04-24 12:11:15.267 352 352 I rmt_storage: rmt_storage_disconnect_cb: clnt_h=0x0x5 conn_h=0x0xb7f67260 04-24 12:11:17.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:17.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:17.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:19.837 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:19.837 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:19.837 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:19.857 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:22.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:22.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:22.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:24.837 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:24.847 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:24.847 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:24.847 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:27.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:27.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:27.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:29.847 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:29.847 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:29.847 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:29.847 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:32.397 301 1226 E Profiler: BPUnw: [9 total] thread_unregister_for_profiling(me=0x184730) 04-24 12:11:32.397 301 758 E Profiler: BPUnw: [8 total] thread_unregister_for_profiling(me=0x183980) 04-24 12:11:32.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:32.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:32.807 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:34.847 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:34.847 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:34.847 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:34.857 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:37.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:37.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:37.807 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:39.847 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:39.847 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:39.847 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:39.857 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:41.747 301 811 E Profiler: BPUnw: [7 total] thread_unregister_for_profiling(me=0x189500) 04-24 12:11:42.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:42.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:42.807 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:44.847 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:44.847 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:44.847 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:44.857 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:47.727 713 725 I LOWI-SERVER: [LOWIController] OSAgent Subscription timer, check and issue subscription request 04-24 12:11:47.727 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [LOWI-SERVER] unknown deliver target [OS-Agent] 04-24 12:11:47.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:47.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:47.807 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:49.847 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:49.847 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:49.847 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:49.857 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:52.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:52.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:52.807 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:54.847 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:54.847 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:54.847 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:54.857 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:11:57.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] 04-24 12:11:57.797 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XT-CS] unknown deliver target [OS-Agent] 04-24 12:11:57.807 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWWAN-PE] unknown deliver target [OS-Agent] 04-24 12:11:59.857 301 647 D WifiHW : wifi_send_command 'SIGNAL_POLL' 04-24 12:11:59.857 810 810 D wpa_supplicant: RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c 04-24 12:11:59.857 810 810 D wpa_supplicant: wlan0: Control interface command 'SIGNAL_POLL' 04-24 12:11:59.867 810 810 D wpa_supplicant: nl80211: survey data missing! 04-24 12:12:02.807 709 709 E QCALOG : [MessageQ] ProcessNewMessage: [XTWiFi-PE] unknown deliver target [OS-Agent] I think Vendor should check their RLD and Modem code for this issue. Reassign the component and NI?Vance. Vance, I don't know if you are the TAM of OpenC. If not, please help me to forward to the right person. Can you ask partner to take a look this problem?
Assignee: kchang → nobody
Component: RIL → Vendcom
Flags: needinfo?(vchen)
If it is possible, please provide a radio log. Maybe we can have more clear view from radio log.
Keywords: qawanted
Unblocking this for being a vendor issue.
blocking-b2g: 1.4+ → ---
Whiteboard: [POVB]
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
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