Closed Bug 997449 Opened 7 years ago Closed 7 years ago

Need response time alert for Firefox Accounts

Categories

(Cloud Services :: Operations: Metrics/Monitoring, task)

Product:
Cloud Services
Component:
Operations: Metrics/Monitoring
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: kthiessen, Unassigned)

Details

(Whiteboard: [qa+]) 

We'd like for someone to be notified if the response time for FxA (account creation, log in, etc.) goes above a certain threshold.

:edwong, :ckarlof, :gene, and :mostlygeek will probably all have input into this, so I'm cc'ing all of them.  Please feel free to include others.
QA Contact: kthiessen
Whiteboard: [qa+]
Folks, is this covered by our current metrics for FxA?  And do we have someone in Ops on pager duty for it?  If so, I'll go ahead and close it.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
Resolving this bug without answering the question in it leaves me no wiser than I was when I filed it.  Can I at least get a snapshot of the current state of play?
boom: https://heka.fxa.us-west-2.prod.mozaws.net/#plugins/filters/FxaAuthRequestTime
No notifications on the specific values but we do have monitors for latency on the servers as a whole.
:jrgm, does this level of monitoring fit with your needs?  It does not address the 'alert' in the title, but it's better than what we had.
Flags: needinfo?(jrgm)
Yeah, so if there was a measure of 90th percentile (or similar) and an alert at some multiple of that value, that would be something to have. I'm just not sure to whom to route this notification.
Flags: needinfo?(jrgm)
No response here for 30 days means I'm marking this VERIFIED/FIXED.  John, if the 90th-percentile stuff is necessary, you or I can file a follow-up bug.  It looks like this one is as done as it's going to get.
Status: RESOLVED → VERIFIED
You need to log in before you can comment on or make changes to this bug.