998380 - Support forum email notifications say [SUMO] in subject header

Status: RESOLVED WORKSFORME

(support.mozilla.org :: Questions, task)

Description

[Chris Ilias [:cilias]]

I noticed that when I get an email notifying me of a reply to a questions thread, the subject header is prefixed with "[SUMO]".

e.g. Subject: Re: [SUMO] How do I change the default address book from the Personal Address Book?

"SUMO" is a project name, not the name users of support.mozilla.org see. I would bet that the large majority of users who have posted a question don't know what SUMO means.

Possible solutions:
* remove it from the subject headers
* replace it with the name users see (right now, that's "Mozilla Support")

Comment 1

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

[SUMO] only shows for contributors and other users that commented on a thread. The original poster does not get '[SUMO]' in the email subject.

Comment 2

[Ricky Rosario [:rrosario, :r1cky]]

Yep. What feer56 said.

See bug 980805