Closed
Bug 999284
Opened 10 years ago
Closed 10 years ago
Firefox 29.0 printing blank page instead of PDF
Categories
(Firefox :: PDF Viewer, defect, P3)
Tracking
()
RESOLVED
DUPLICATE
of bug 1003707
Tracking | Status | |
---|---|---|
firefox29 | --- | affected |
People
(Reporter: gargoyles, Unassigned)
References
()
Details
(Whiteboard: [pdfjs-c-integration][pdfjs-d-printing])
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 (Beta/Release) Build ID: 20140417185217 Steps to reproduce: On my Windows 8.1 machine I opened several one page PDFs directly in Firefox 29.0 - using Firefox's PF viewer, not an add-on and not a 3rd party program (i.e. Adobe Reader). Actual results: The PDFs displayed correctly, and saved correctly as I verified later, but would repeatedly only print a completely blank page even after going back to the original site and re-opening them several times. After saving the files and opening them in Adobe Acrobat, they printed just fine. Expected results: The PDF files should have printed directly from Firefox without any issues.
(a) I used both the printer icon on the upper right hand side of the PDF viewer UI, and the File -> Print command. (b) I linked to just one of the files that would not print, but as far as I can tell no PDFs will print on this system. (c) Thank you!
Status: UNCONFIRMED → NEW
Component: Untriaged → PDF Viewer
Ever confirmed: true
Comment 2•10 years ago
|
||
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 Build ID: 20140421221237 Confirmed on Windows 7 SP1 x64 using Firefox 29's built-in PDF reader on another web site. Can't give a URL as it's for internal use, but the symptoms are the same. The OP's linked PDF is also blank on this system. PDF printing worked with Firefox 28.0.
Updated•10 years ago
|
Priority: -- → P3
Whiteboard: [pdfjs-c-integration][pdfjs-d-printing]
Comment 3•10 years ago
|
||
this issue is also quite widespread in the sumo forums a day after the general release of 29: https://support.mozilla.org/questions/996487 https://support.mozilla.org/questions/997170 https://support.mozilla.org/questions/997325 https://support.mozilla.org/questions/997435
Comment 4•10 years ago
|
||
I just had a chat with a user who tested this in a new profile and still had a blank page when printing PDF's. Printing from Adobe works just fine. Let's get this on the radar for a possible 29.0.1 as this looks bad.
status-firefox29:
--- → ?
tracking-firefox29:
--- → ?
Comment 5•10 years ago
|
||
I guess it is a regression of 29 and 30 & 31 are also affected. Anyway, tracking on the advice of Tyler.
status-firefox30:
--- → affected
status-firefox31:
--- → affected
status-firefox32:
--- → affected
tracking-firefox30:
--- → +
tracking-firefox31:
--- → +
tracking-firefox32:
--- → +
Keywords: regressionwindow-wanted
Comment 6•10 years ago
|
||
dup of 1003707 ?
Comment 7•10 years ago
|
||
Sylvestre, is 31 and 32 really affected or it's just an assumption based on 29 and 30 regression?
Flags: needinfo?(sledru)
Comment 8•10 years ago
|
||
It was just an assumption. Sorry, I jumped to quickly on this bug.
Flags: needinfo?(sledru)
Comment 9•10 years ago
|
||
Making it a duplicate of bug 1003707 based on comment 2 and similarity in STR. Also the latter has regression window specified.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
Updated•10 years ago
|
status-firefox30:
? → ---
status-firefox31:
? → ---
status-firefox32:
? → ---
tracking-firefox29:
+ → ---
tracking-firefox30:
? → ---
tracking-firefox31:
? → ---
tracking-firefox32:
? → ---
Updated•9 years ago
|
Keywords: regressionwindow-wanted
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Description
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