Closed Bug 999401 Opened 11 years ago Closed 11 years ago

Not receiving password reset email

Categories

(Cloud Services :: Server: Identity, defect)

Product:
Cloud Services
Component:
Server: Identity
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: gerv, Unassigned)

Details

Someone Russian, for reasons unknown, tried to log in to various Mozilla sites as "licensing@mozilla.org", which is an alias which forwards to me. I got email from Persona, in Russian. I posted it to mozilla.dev.identity, saying "what's this?". Someone then set a password on the account :-| So Austin triggered the password reset flow, and I did the same. But no password reset emails have been received :-( I don't know what server-side spam prevention is applied, but I don't have access to a Postini-like queue. I've checked my client-side filters and can't find any email matching "persona" apart from a couple more login attempts to various Mozilla sites. How can this be further investigated? Gerv
I've done the same flow with ozten@mailinator.com and received the forgot your password email within 2 seconds. Would be good to get a few more attempts with various mail hosts to diagnose the issue.
I've still not had this :-( I continue to worry that there's someone out there who can log into Persona sites as licensing@mozilla.org. Where do I file a bug to get that account nixed on the backup IdP? Gerv
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → INCOMPLETE
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