999690 - [B2G][Open_C][1.4] Hard or soft reset sometimes causes device to get stuck on Firefox OS animation screen

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: General, defect)

Description

[Natalya Kot [:nkot]]

Description:
Seen on today's 1.4 Open_C - device sometimes gets stuck on Firefox OS animation screen after fresh flash or if pulled the battery out right after finished FTU. 

Open_C base - P821A10-ENG_20140410
Gecko/Gaia - from pvtbuilds, mozilla-aurora-flame
Flash script - flash_Gg.sh

Repro Steps:
1) Manually flash Open_C to BuildID: 20140422000202
2) Complete FTU
3) Pull the battery out
4) Put the battery in 
5) Power On device

Actual:
Unable to pass Firefox OS animation screen, device gets stuck and requires rebasing to recover

Expected:
Able to pass Firefox OS animation screen and use device

Environmental Variables:
Device: Open_C
BuildID: 20140422000202
Gaia: 26432916d10434103a822f17be4624a342cadfba
Gecko: 211431128e5b
Version: 30.0a2
Base: P821A10-ENG_20140410

Notes:
- device might get stuck on animation screen right after flashing 
- have to rebase device to recover (!)
- doesn't happen on master, only 1.4

Repro frequency: 30%

Comment 1

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

I have a suspect that it might be the way we flash.  1.4 from gaia repo seems to be working fine.
I'm assigning to myself to investigate.

Comment 2

[Marcia Knous [:marcia]]

jsmith asked me to test this on the Flame - at least on today's master build I don't see the issue - I flash the phone, run through the FTU - pull battery -> phone restarts fine.

I also tried resetting the device using yesterday's Flame build and the device also restarted fine.

Comment 3

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

It has to do with the script.  I think between Peter and I we had this figured out.  Please open a new bug if this occurs again.