Closed Bug 104992 Opened 23 years ago Closed 9 years ago

Rendering problems with older ATI video cards

Categories

(Core Graveyard :: Tracking, defect)

Product:
Core Graveyard
Component:
Tracking
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: moku_, Assigned: moku_)

References

(
URL
)

Details

(Keywords: meta)

Attachments

(4 files)

Shot of one such diseased computer
84.72 KB, image/png
Details
Another such shot in Classic
81.63 KB, image/png
Details
SOME GRAPHIC IMAGES DO NOT WORK until PRESSING F11; THEN OK.
108.41 KB, image/gif
Details
Graphic does not display properly (screenshot of the problem)
64.07 KB, image/jpeg
Details
There seem to be a lot of unconfirmed bugs being filed lately from users complaining of corrupt rendering, ranging from a few minor blemishes to complete chaos. All of them are using ATI videocards. I'm filing this to keep track of these bugs, and hoping someone will be able to confirm/pinpoint or deny this problem.
Adding meta, setting initial dependencies to 101634,101749,102363,102401.
Depends on: 101634, 101749, 102363, 102401
Keywords: meta
No longer depends on: 101634
No longer depends on: 101749
No longer depends on: 102363
No longer depends on: 102401
Depends on: 101634, 101749, 102363, 102401
Keywords: qawanted
No longer depends on: 101634
No longer depends on: 101749
No longer depends on: 102363
No longer depends on: 102401
What's going on? I've seen this bug a few times in the UNCO list... but the dependencies have been added twice and removed twice...
First time the dependencies were removed (and re-added), I mid-air'ed with myself, having the bugs open in another window. This time, I have no clue ... I blame Bin Laden.
Depends on: 101634, 101749, 102363, 102401
Depends on: 90657
No longer depends on: 90657
Depends on: 90657
Depends on: 77282
No longer depends on: 101634
This appears to be win98-specific, as the reporter in 102363 commented that the problem went away after upgrading to windows 2000. I do realize that this is probably a driver issue, and won't get "fixed", but would like to see this qa'ed to the point of having either a definite known issue or not.
This is a tracking bug -> tracking And you filed this tracking -> assigned to you (BTW: ATI should fix their drivers)
Assignee: pavlov → moku_
Component: ImageLib → Tracking
Depends on: 108070
Status: UNCONFIRMED → NEW
Ever confirmed: true
Added here is a pic of my Mozilla {Build ID: 2002022103} on Win98 with a kruddy ATI RAGE LT PRO AGP 2X card @ 1024 x 768. Note the top part with the MozillaZine icons. FYI, ATI users have had to put up with this weird picture display (which gets worse when you start scrolling) since before Netscape 6.0 times, probably since the inception of this project. I think the chrome problem (surely you can see the crapped-up Nav Bar, sidebar and scrollbar, also the loading bar) is unrelated to this, and is happening to me only so just look at the web content (but anyone who knows what's wrong with chrome could always help me out with that too...:) and ignore the frontend.
Have a look at the first attachment ("Shot of one"). See the weird stuff on the MozillaZine .gif? Well it looks like the ONLY problem here with these old ATI cards on win98 (in other words on most of the computers Compaq has made recently) is rendering .gifs. Every time I see this problem (which is far too often to be ignored), the problem appears to be with .gifs. Now I don't know much about how .xul is implemented, but aren't buttons in themes in .gif format? Because when you see attachment #2 [details] [diff] [review] ("Another shot"), the frontend buttons aren't rendered right. By the way, the same rendering problems with .gifs and with the frontend come up on another computer I have running Win98 and an even older ATI card (same Mozilla build).
Proposed relnote: Using Windows 98 with some ATI graphics adapters will result in corrupt inline image rendering on web pages.
Keywords: relnote
*** Bug 142139 has been marked as a duplicate of this bug. ***
With an ATI 32MB RADEON SDR video card from late 2000 that came with my Gateway machine, I have experienced similar problems (with transparent GIFs, scrollbars, and scrolling in particular). However, I just noticed that Gateway's "latest drivers" are far from the actual latest drivers at ati.com, so I'm going to upgrade as soon as possible. You may want to advise users with similar problems to bypass their OEMs' support sites and go straight to ati.com in order to resolve their difficulties. These bad drivers also cause problems with other programs, including Photoshop, so I would hope that by now, ATI has heard about and fixed them.
I have been tracking this problem for a while, I'm glad to hear that there are other people out there who see it. I opened but 121778 once upon a time (see information and attachments there) and it was later marked as a duplicate of but 94494, which is still open. Adding 94494 to dependency. I first saw the problem on an NEC computer running Win98 with an ATI RAGE PRO TURBO at 800x600x32 bit, which fits the hypothesis. I can confirm that the problem is only with transparent .gif's (although transparent PNG's may be problematic as well, I'm not sure.)
Depends on: 94494
Upgrading the driver is not necessarily feasible. On a system with an ATI Rage Pro LT, I upgraded from the May 1999 driver to the "alternate" driver. That solved the display problems covered by this bug. Then, a month later the system became unstable and wouldn't boot into the Windows GUI. It was difficult to restore the original driver. The machine is now using the old driver and is stable.
I had a problem as shown here: http://scootrs.com/images/moz_imageprob.jpg Sometimes bottom is black, or has bit of other tabs, etc. I just upgraded my ati rage 128 xpert driver here: http://www.ati.com/support/products/pc/rage128/rage128drivers.html and now is fine again. I did upgrade to directX 8.1 first, but that did nothing. win98 Was driving me nuts, but there's the solution for me anyway.
This report now appears to be affecting Windows 2000, too. Changing summary to reflect that.
Summary: Rendering problems on win98 with older ATI vidcards → Rendering problems on Windows with older ATI video cards
I have an ATI rage Pro Turbo AGP using driver 5.0.2195.5013 (Oct 2001 which is latest version) on Win2KSP2 and see problems too on Build ID 2002060408
bug 1049919 is related?
That should have been bug 149919
*** Bug 149919 has been marked as a duplicate of this bug. ***
a URL which shows this up alot is http://www.churchill.com/ which has a scrolling text window. Very visible!
I have the same problem with a S3 Savage card. (Windows 2000)
bug 149020 is probably a dupe too
*** Bug 149020 has been marked as a duplicate of this bug. ***
I have observed a similar problem (resized image were corrupted - see bug 151081 and attachment there) and it was solved by using the 'alternate driver' provided on the ATI website (as suggested by comment 13). May I suggest that this bugs, and the similar ones, are not dupped when their summary is different? Apparently the problem with the ATI driver can have multiple effects, and also the cause is the same, it is not obvious to analyse that when you're a normal user... thus using bugzilla you'll never check for 'ATI video card', and 'rendering problem' is not specific enough to be of any help (Did you ever use the word 'rendering' in a search? At least the summary should have the word image, no?!) In the other hand please add the bug 151081 in the dependancy list... OK if you feel I'm wrong with my idea of letting a bug open which is a duplicate and not even a Mozilla bug, tell me :-)
BTW, the information is available in the release note for 1.0 as: "Using Windows 98 with some ATI graphics adapters will result in occasional corruption of inline images as rendered on web pages. This is an ATI graphics driver bug. (Bug 122445)" You notice that there is a bug here: the referenced bug 122445 has nothing to do with this issue, it should be this bug 104992... but the link is right, when you click on it you're brought here! OK, I'm sure this message is close to spam, but I don't know how to contact the relnote guys otherwise... Sorry!
Blocks: 151081
I have a similar problem with an ATI RAGE 128 PRO, Win 98 SE, ATI driver 06.34-CD16-1C or 4.12.6292. My Mozilla 0.9.7 2001122106 doesn't show this problem while 1.0 messes up our homepage under http://www.digenius.de The pages heavily uses PNG as table backgrounds.
*** Bug 131973 has been marked as a duplicate of this bug. ***
Bug 149387 handles the release note issue.
*** Bug 156907 has been marked as a duplicate of this bug. ***
yes, i use ATI (mach64)
have a look at my attachements in bug 156907
problem solved using 24bit colours with newest diver from ATI (using 32bit or 16bit colours remained the same)
See comment 12 for a brief note about a stability problem with one of the new ATI drivers.
I'm using win98se and an ATI 2x AGP 8 MB Rage XL (98 Xpert) card. I have observed complete distortions of images near the top of the page several times which are mostly noise, but with some vertical darker lines I saw as layers - reminded me of a broadcast tv where the vertical was out, except of course it wasn't moving. I think AGP boards are very tricky and some do some "dirty hardware tricks" to maximize efficiency. There are settings in the BIOS (CMOS) for several different functions and you can set the video via all sorts of different software functions. Of course, you're supposed to get a uniformly good result :)
*** Bug 151081 has been marked as a duplicate of this bug. ***
*** Bug 146717 has been marked as a duplicate of this bug. ***
Adding 149599 as dependency. See my comments there. I see these effects (scrollbar artifacts) with my ATI RAGE MOBILITY-M PCI in spite of installing the latest recommended driver from IBM Update Connector.
Depends on: 149599
I'm not sure if this is what this bug (#104992) is related to, but on an E-Machine 667Mhz, with Intel 82810 Graphics Controller connected over the PCI bus (i.e. not ATI) and running Windows ME, when I use the scroll button on a page, some typed lines at "squished" by what appears to have been a dropped raster, while others are "tall" with an added raster line. It is only a minor annoyance, easily corrected by a page-up/page-down, but figured that I ought to report it for a better Mozilla. Steve
Blocks: 150625
Bug #96803 also discusses this bug. Over there, dropping the bit depth from 32 to 24-bit seems to fix many people's problems. Is there any way this information could make its way into the release notes?
ATI prob in release note is bug 169264
*** Bug 163907 has been marked as a duplicate of this bug. ***
As above: SOME GRAPHIC IMAGES DO NOT WORK until PRESSING F11; THEN OK
*** Bug 179100 has been marked as a duplicate of this bug. ***
On comment 31 and 32, I'm using the latest stable ATI driver for Rage Pro LT, with 24 bit color. I haven't seen graphics corruption since I switched from 32 bit to 24 bit. I can confirm that using 24 bit color is a workaround.
*** Bug 183172 has been marked as a duplicate of this bug. ***
I solved this problem by upgrading from ATI RAGE LT PRO driver version 4.10.2456 to 4.11.2560. The system in question is a Compaq Presario 5610 with a FP500 (flat panel) monitor. More information about the drivers is at: http://www.ati.com/support/products/pc/rageltpro/win98/rageltprowin98drivers.html
Re: previous comment. That's the driver I was talking about in comment 12 when I warned of the driver causing system instability. Incidentally, this system is a Compaq Prosignia 150. When the instability problem reared its head after several largely uneventful weeks, my system would not boot. I had to install a different driver. After great time and effort, I able to install the older driver again. I strongly recommend using the older, stable driver for Rage LT Pro. This bug (rendering problems) can be avoided by using the older driver and setting the color depth to 24 bit, and not 32 bit.
I "solved" this bug by selecting TrueColor (24 bit) 1280 x 1024 with Rage IIC AGP (Mach64GT chip) Driver 5.24-CD3 on a Win98 machine George
No longer depends on: 94494
*** Bug 94494 has been marked as a duplicate of this bug. ***
Depends on: 184836
Depends on: 197751
More ATI trouble. I'm using an ATI XPERT 98 RXL AGP 2x card with driver v5.0.2195.5013. OS is Win2k SP3. Till now I didn't have any problems. But the current nightly (BuildID 2003032808) does not render the right and bottom edges of frames at all. When scrolling, the whole frame becomes a mess. The bug occurs in 6, 16 and 32 bpp modes. I uploaded screenshots at: www.gamemakers.de/mozilla/started.png www.gamemakers.de/mozilla/scrolled.png
*** Bug 204816 has been marked as a duplicate of this bug. ***
*** Bug 96803 has been marked as a duplicate of this bug. ***
By switching my video setings to 24bit color, from 32bit color, the problem scrolling (rendering)is now gone.
*** Bug 230191 has been marked as a duplicate of this bug. ***
*** Bug 173045 has been marked as a duplicate of this bug. ***
Depends on: 80292
Please goto http://www.washingtonpost.com and it goes into a infinite loop and keeps on re-loading the page
That's bug 235871.
*** Bug 184836 has been marked as a duplicate of this bug. ***
I'm also experiencing this bug on my Mac -- a late 2001 dual USB white iBook, OS X (10.3.5) with an ATI Rage video card. Here's a screenshot of a broken-up gif: http://sacrelicious.org/images/firefoxproblem.jpg Here's the info for my video card from the System Profiler: Type: display Bus: AGP Display Type: LCD Slot: ATI VRAM (Total): 8 MB Vendor: ATI (0x1002) Device ID: 0x4c46 Revision ID: 0x0002 ROM Revision: 113-XXXXX-130
Marking hardware: all, OS: all.
OS: Windows 98 → All
Hardware: PC → All
Summary: Rendering problems on Windows with older ATI video cards → Rendering problems with older ATI video cards
This is a pic taken from the website --> http://www.chessbase.com/newsdetail.asp?newsid=2144 The graphic does not display properly when it initially loads -- it will remain corrupted if you scroll the web page, although the appearance of the corrupted image does change while scrolling.
I change the colour display properties (as suggested in earlier posts in this bug report) to "true colour (24 bit)" and the problem immediately went away.
Have a 2001 500MHz iMacDV, OSX 10.2.8. Video listed as ATY,Rage128Pk, card=ATY,Rage128Pro, ROM#=113-XXXXX-109 rev 0, 8MB. Using Mozilla 1.7.5 (Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041217) When Graphics Display Color is set less than "Millions" many images are "streaked" Doesn't happen in Firefox 1.0.1 (Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1)
*** Bug 284986 has been marked as a duplicate of this bug. ***
(In reply to comment #63) > *** Bug 284986 has been marked as a duplicate of this bug. *** And now that I've updated my ATI graphics drivers, I'm not seeing rendering problems, wahoooo! (This is after posting alot to Bug 284986 and Bug 201198 - oh well! I'm so glad my sys is better, now.)
Blocks: transparent_gifs
QA Contact: tpreston → chofmann
Keywords: relnote
Marking all tracking bugs which haven't been updated since 2014 as INCOMPLETE. If this bug is still relevant, please reopen it and move it into a bugzilla component related to the work being tracked. The Core: Tracking component will no longer be used.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
Product: Core → Core Graveyard
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