116795 - Include TalkBack with Mozilla for Mac OS X

Status: RESOLVED FIXED

(Core Graveyard :: Talkback Client, enhancement)

Description

[Chris P. Ross]

Despite both 0.9.6 and 0.9.7 release text at www.mozilla.org implying that
the MacOS X build had talkback code, none of the releases I've run on my
MacOS X machine (starting just before 0.9.6, through the 21-Dec-2001 release
of 0.9.7) actually ever do any talking back that I can see.  The old MacOS
9 images I used to run would ask me questions when it crashed.  The MacOS X
one does not.

Please either add talkback support to the MacOS X build, or remove it from
the gray block of links and description that indicate it does have talkback
support.

Comment 1

[Dawn Endico]

I've removed the mac osx entry from the "try these' box on the releases page.
thanks for  pointing out that it does not have talkback.

Until talkback is enabled in OS X, you can work around this by enabling
mac console logging. I'm not a mac osx user, but i think it works like this:


- Open the macintosh applications folder
- open the utilities sub-folder
- start the console application.
- open prefs menu
- choose crashes tab.
- check "log crashes", and "automatically display logs"
- Quit the console app.

The next time any mac app crashes it will throw up a text editor containing
the crash log. When mozilla crashes, attach this crash log to a bugzilla
bug. 

If you crash several times at the same place, you'll probably get the same
crash log for each crash. Try and pay attemtion to this and file only one
bug for each unique crash log.

Comment 2

[Christopher Aillon (sabbatical, not receiving bugmail)]

*** Bug 121364 has been marked as a duplicate of this bug. ***

Comment 3

[Ludovic Hirlimann]

Could the #1 comment be posted somewhere else on mozilla.org's web site, or in a
file which would be in the disk image ?

Comment 4

[Chris P. Ross]

Changing to be an RFE, since as noteded in comment #1, this is a known missing
feature, and it's not longer presented in a way that makes you think it's
supposed to work.  It would be very good for this to be added, but I have no
sense of how hard that will be.

Comment 5

[Frankie]

The main problem with the lack of Talkback is that manually posting console logs
to bugzilla is a pain. Most users don't want to do it. Heck, they don't know HOW
to do it, or even that they SHOULD do it at all. Consequently, the project never
sees most of the crash data for Macs.

Comment 6

[chris hofmann]

we are getting closer on licencing terms with support.com...
hoepfulling we can get going on this by the end of this 
month or the beginning of next.

Comment 7

[Mark Setzer]

no updates on this bug for two months - what is the status of talkback-enabled
OS X builds?

Comment 8

[Matt Fago]

This would be a useful feature. 

I've been experiencing random crashes (posted as seperate bug) with the latest
RC and 1.0 releases, but hadn't thought to check the console... urg.

Comment 9

[Bill McGonigle (not currently reading bugmail; please contact directly)]

If the support.com stuff doesn't work out, how about a feature to create a new
mail message on launch with the file ~/Library/Logs/Mozilla.crash.log as the
body, addressed to somewhere that a script could parse it?   Rename the file to
Mozilla.crash.sent.log so it doesn't get triggered next time, and developers
don't get their file whacked.

The user would have to turn on CrashReporter once.

Comment 10

[Shiva Thirumazhusai]

Simon is working on Talkback port on MacOS X

Comment 11

[Simon Fraser [no longer active]]

Talkback porting to Mac OS X is a Netscape-internal issue. I opened an internal
(bugscape) bug on it: http://bugscape.mcom.com/show_bug.cgi?id=18165.

Comment 12

[R.K.Aa.]

*** Bug 160202 has been marked as a duplicate of this bug. ***

Comment 13

[Frankie]

How did Talkback for Chimera happen before Mozilla?

Comment 14

[Simon Fraser [no longer active]]

We're using chimera as a testbed for talkback on Mac OS X. It will show up in
Mozilla soon enough.

Comment 15

[Chris Casciano]

Can we get an open Bugzilla bug on Talkback in Mozilla OS X Proper... if nothing
more then for tracking/ETA? Or just reopen this one?

I moved to chimera myself in the last month or so due to an increased rate of
crashing with recent OS X Mozilla releases... a problem I don't anticipate
changing unless those crashes get reported... and no, I don't have the time to
futz with the console every time i crash... infact because I crashed I have to
redo whatever work I was in the middle of and have *less* time.

Comment 16

[R.K.Aa.]

*** Bug 190647 has been marked as a duplicate of this bug. ***

Comment 17

[Jo Hermans]

*** Bug 190662 has been marked as a duplicate of this bug. ***

Comment 18

[Greg K.]

Reopening since TalkBack exists for OS X now.

Comment 19

[Brian Ryner (not reading)]

-> jj, this is just waiting on nightly build automation to include talkback in
the mozilla package

Comment 20

[J.J. Enser]

Attachment: Mach-O nightly build automation with talkback enabled for both mozilla and netscape

Comment 21

[J.J. Enser]

Attachment: Patch to ns/fullsoft/Makefile.in to use heatware instead of twister for MacOSX

Comment 22

[Daniel (Leaf) Nunes]

Comment on attachment 114070 [details] [diff] [review]
Patch to ns/fullsoft/Makefile.in to use heatware instead of twister for MacOSX

r=leaf

Comment 23

[Simon Fraser [no longer active]]

I assume we got the right symbols onto the talkback server for 1.3b?

Comment 24

[J.J. Enser]

patch to ns/fullsoft/Makefile.in checked in.