120601 - (renault) renault.co.uk | renault.fr | renault.de - Does not allow Mozilla

Status: VERIFIED FIXED

(Tech Evangelism Graveyard :: German, defect, P2)

Description

[Martin A. Blatter]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.6) Gecko/20011120
BuildID:    2001112012

Site redirects to an error message which says:

"Some functionalities are not supported by your current browser version. Please
download an upgraded version with the following links:
Netscape Navigator (site is optimized for Netscaped 4.x)
Microsoft Internet Explorer
AOL 6.0"

However the site *would* work with Mozilla if you use a Session ID in the URL
that was generated with another browser.

This bug report also applies to other sites of the same company (www.renault.fr,
www.renault.de)

Reproducible: Always
Steps to Reproduce:
1. Go to http://www.renault.co.uk
2. See the error message
3.

Actual Results:  -

Expected Results:  -

This bug report also applies to other sites of the same company, a major
european car manufacturer (www.renault.fr, www.renault.de)

Comment 1

[z-aillon.c-obsolete2]

Confirming.  they appear to do server side sniffing :(

Comment 2

[Markus Långström]

*** Bug 128032 has been marked as a duplicate of this bug. ***

Comment 3

[Tristan Nitot]

Confirming also with N621.
Setting P2.

Comment 4

[Markus Långström]

*** Bug 131608 has been marked as a duplicate of this bug. ***

Comment 5

[Pascal Chevrel (relman team) -> :pascalc|PTO until Sept 2]

Browser sniffing is client-side, problem is both inline and in a linked script :

linked script :
http://www.renault.fr/client_js_lib/dadelus.js

Inline script:

	if ((!document.layers) && (navigator.appVersion.indexOf("MSIE 6") < 0) &&
(navigator.appVersion.indexOf("MSIE 5") < 0) &&
(navigator.appVersion.indexOf("MSIE 4") < 0)) {
		scriptName = '/RenaultSITe' ; 
  		linkString =
'BV_SessionID=@@@@1933720081.1017753050@@@@&BV_EngineID=fadcdjjhlmdebemgcfkmcjidlo.0'
;  
  		theNextPage = eval("'" + scriptName + "/common/browserError.jsp" + "?" +
linkString +"'");
   		window.location = theNextPage ;
	}

Most of the site can be visited with javascript disabled but some pages are
unreadable because of bad browser sniffing and deprecated [layer]
tags or proprietary Misrosoft DOM (document.all).

BTW, the site also sends bad MIME type for CSS files:
http://www.renault.fr/client_js_lib/style.css
-> [application/x-pointplus] MIME type

I could not find any direct email to the IT department, but the legal notice
shows that the web site was designed by Proxicom (Dimension Data) which have an
online contact form :

http://www.proxicom.com/contactus.asp


pascal

Comment 6

[Mathieu Pillard [:mat]]

summary changes to help finding that bug...

Comment 7

[Tony Gorman]

Just had a quick tour of their site in IE and it seems that the blocking is due
to a few LAyer based DHTML tricks.

The top of the page has a layer swopping thing
Several pages have a simple image rollover  thing going on. 

It is a trivial thing to fix. I would be happy to work with Renault or the devs
to fix it. I did report a dupe of this bug...

Comment 8

[Mathieu Pillard [:mat]]

Tony: I was going to do the job, so tell me if you want to work on it.
(to be honest I would appreciate having less work to do ;)

Comment 9

[Gilles Durys]

*** Bug 145501 has been marked as a duplicate of this bug. ***

Comment 10

[Tristan Nitot]

Contact info for FR site found under the "Info legale" link on bottom left side
of the home page: 
"RENAULT s.a.s.
13/15, quai Alphonse Le Gallo
92100 Boulogne-Billancourt cedex - France
RCS Nanterre 780 129 987
Directeur de la publication  Nicolas PERRARD 
Responsable du site Vincent COLAS 
Ce site web est édité par : Renault et Didata, Inc. "
 

Comment 11

[Gilles Durys]

*** Bug 148507 has been marked as a duplicate of this bug. ***

Comment 12

[Renke Brausse]

renault.de offers under 'contact' comments about the webpage. so i wrote a
polite letter and hope that they will answer.

Comment 13

[Renke Brausse]

response of renault.de (quick-and-dirty translation):

"
many thanks for your annotation to our webpresence

we forwarded your email to the responsible department.
our department is very interested in your opinion to realize the wishes and
needs of our customers.
"

Comment 14

[Renke Brausse]

worksforme

renault overworked their homepage (i clicked deep into renault.de and both
renault.fr & renault.co.uk seems to work).
correct me if i'm wrong, but i would agree to change to fixed & resolved.

greetings, renke

Comment 15

[David Olivari]

Right, renault.fr works 

Comment 16

[Pascal Chevrel (relman team) -> :pascalc|PTO until Sept 2]

This is great news indeed, but the site still has problems on some pages ex :

http://www.renault.fr/RenaultSITe/cars/i_vn_interface_contact.jsp?BV_SessionID=@@@@2002561058.1023988396@@@@&BV_EngineID=ccciadcfgmhkjekcfngcfkmdfkjdfml.0&formType=Twingo


Should we fill in another bug or should we keep using this one ?

Comment 17

[Renke Brausse]

i would file another bug as the problem of this bug IS fixed - renault.xx does
allow mozilla.
the mentioned error in comment #16 (the corresponding german site is also buggy)
is imho only a result of this fixed bug - many mozilla-users can use the site now

Comment 18

[Tony Gorman]

.co.uk is fine, although they still have lesser functionality in some places.
However the site IS accessible now and whilst it doesn't give me some special
effects, I can get to all areas.

Job done :)

Comment 19

[Markus Långström]

Marking FIXED.

Comment 20

[Kai Lahmann (is there, where MNG is)]

v

Comment 21

[Kai Lahmann (is there, where MNG is)]

move...