Closed Bug 144908 Opened 22 years ago Closed 22 years ago

crash when cancelling out of mail account creation

Categories

(Core :: XUL, defect)

PowerPC
macOS
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 138462

People

(Reporter: chris, Assigned: racham)

References

()

Details

(Keywords: crash)

Attachments

(2 files)

I am running rc2 on MAC OSX.  I do not have any mail accounts configured.  If I
click on a mailto link, then cancel out of the mail/news account creation, then
confirm and click either exit or cancel, mozilla crashes.

It does not crash if I start the mail/news component and cancel out of account
creation.
Build ID ?
Can you attach a Mac OS X crash log ?

Under OS X, you can enable CrashReporter to provide this data. See
[http://developer.apple.com/qa/qa2001/qa1057.html].
Severity: normal → critical
Keywords: crash
Summary: crash when canelling out of mail account creation → crash when cancelling out of mail account creation
Attached file mac osx crash log
Build 2002051005

crash log is attached.
-> XP Toolkit (?)
Assignee: Matti → jaggernaut
Status: UNCONFIRMED → NEW
Component: Browser-General → XP Toolkit/Widgets
Ever confirmed: true
QA Contact: imajes-qa → jrgm
Confirming in Build 2002072308. Also noting that bug 149288 and bug 157540 are
duplicates of this bug.

Two methods to invoke the crash:

1 Click on mailto: link (with no mail account configured)
2 When New Account Setup Wizard appears click Cancel
3 When asked to confirm click Cancel
4 Crash

or

1 From Menu Bar select File > New > Message
2 When New Account Setup Wizard appears click Cancel
3 When asked to confirm click Cancel
4 Crash

This bug does not occur if you select Window > Mail & Newsgroups from the Menu
Bar; you can click Cancel repeatedly with no ill effect, going back and forth
between the two dialog windows.

Attached file crash log
Adding crash log. This was generated after crashing by the second method I
described above(select File > New > Message). It also crashes if you use the
keyboard shortcut(Shift + dang-cloverleaf-thing-without-a-real-name + M). This
is on OS X 10.1.5 (Build 5S60a).
*** Bug 157540 has been marked as a duplicate of this bug. ***
*** Bug 149288 has been marked as a duplicate of this bug. ***
Thanks for noting the dupes, Dylan.

-> racham, at least initially to sort out why the behaviour of cancelling 
 out of the AW is different if launched from the compose window, versus
the threepane (which may provide some insight to where things go wrong).

Should fix for nsbeta1
Assignee: jaggernaut → racham
Keywords: nsbeta1
see also bug 138462 -- on other platforms, the steps-to-reproduce here screw up
the account wizard, but there is no crash.  could someone here try the patch
from that bug and see if it helps with the crash on Mac?
I used the patch from bug 138462, as mentioned above by Andrew. It fixes the bug
- pressing on cancel in the dialog boxes simply dismisses the dialog(s), no more
crash. 

Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:1.1b) Gecko/20020729
Depends on: 138462
All symptoms in here point to bug 138462. Marknig as dup. Please reopen if
someone find it otherwise.

*** This bug has been marked as a duplicate of 138462 ***
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
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