Closed Bug 1694934 Opened 3 years ago Closed 3 years ago

body filter not an option in message filters criteria dropdown

Categories

(Thunderbird :: Filters, defect)

Product:
Thunderbird
Component:
Filters
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 67421

People

(Reporter: steve.patco, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0

Steps to reproduce:

Try to create a new filter using body criteria

Actual results:

Body has been removed from the possible types of filters.

Expected results:

Body should be an option. some of my existing filters use body.

Component: Untriaged → Filters
OS: Unspecified → Windows 10
Hardware: Unspecified → Desktop

Hey Steve,

what's your account type, POP or IMAP? (pls verify from ≡ > Account Settings > YourAccount > Server Settings)

If IMAP, Body filter will only be available when you have message synchronizing (keeping offline copies) activated for Inbox folder (bug 67421).
Unfortunately, the message synchronizing UI is mis-designed (bug 1686132), so you can be fooled into thinking that you're synchronizing everything whilst you're synchronizing nothing. The real truth is here:

≡ > Account Settings > YourAccount > Synchronization & storage > Message Synchronizing > [Advanced...]
I repeat: Only the [Advanced...] button will tell you the true status of offline use for each folder.
So in that Advanced dialog, make sure inbox has a checkmark, and confirm with OK.
Then try your filter criteria again.

Flags: needinfo?(steve.patco)
Summary: body filter not an option → body filter not an option in message filters criteria dropdown

That work around worked.

Flags: needinfo?(steve.patco)

Thanks Steve for reporting back!

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.