187635 - SMTP username is wrong with multiple accounts

Status: RESOLVED DUPLICATE of bug 144643

(MailNews Core :: Networking: SMTP, defect)

Description

[Giovanni Gigante]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130

I have two email accounts, and a single SMTP server which requires username and
password for authenticatin. This SMTP username is different from both the
username part of the email addresses. When I send a mail using my secondary
email address, the SMTP server username is set to the username part of this
email address, not the one I specified in the preferences.
I.e. I have two acconts, "[e-mail]" and "[e-mail]". I set "c" as SMTP username
in the prefs. When I send mail from "[e-mail]", the server receives "c" as
username (correct), while when I send mail from "[e-mail]", the server receives
"b" as the username (which is wrong). It ignores the prefs.

Reproducible: Always

Steps to Reproduce:
1. create two email accounts
2. specify in the preferences a single SMTP server which is different from both
email addresses, and that requires authentication
3. try to send an email from the *second* email address

Actual Results:  
The username part of the SMTP authentication is wrong. It does not respect the
preferences.

Expected Results:  
Mozilla should always use the SMTP username supplied in the preferences.

Comment 1

[David Mischel]

I can confirm this on  Gecko/20030110. This bug makes it impossible to read or
send email when the username is fully qualified and the pop and smtp servers are
a host or domain different from the user's domain in the fully qualified email. 

Example:
username: [e-mail]
pop: pop.something.isp.net

Mozilla will attempt to login as [e-mail]@pop.something.isp.net.

Same problem with authenticated smtp.

Two fixes are required: always use the username setting for authenticating via
smtp, and always use the username for pop when authenticating. Please do not
"figure out" what the user's fully qualified name is.

One other thing to keep in mind. Authentication should not replace the intended
username of the account under which the email is being sent. The mail should
come from the account's user name no matter what user authenticates to the smtp
server.

Comment 2

[Giovanni Gigante]

Also confirmed on Mozilla 1.2.1 for Mac OS X, gecko 20021130.
Try with two IMAP accounts, [e-mail] and [e-mail]; SMTP server 
on smtp.domain3.com with username user3.
When sending mail for [e-mail] the SMTP username is correctly set as 
the one in the preferences (user3), while when sending mail for 
[e-mail], the SMTP username is incorrectly set to user2 (should be 
user3).
Mozilla is confusing sender names and authentication names. This makes sending 
mail impossible in certain conditions!!!

Comment 3

[Giovanni Gigante]

is this related to bug 90507?

Comment 4

[Dan Brusca]

OK, this is all very confusing, but I think the problem I have is related. My
problem has only arisen since this morning when I upgraded from 1.2.1 to 1.3

4 accounts:
[e-mail]
[e-mail]
[e-mail]
[e-mail]

Up until this morning I could send email without difficulty on all 4 accounts
through my smtpserver.com. Since upgrading, I can only send mail on
[e-mail] without difficulty.

When I try and send through [e-mail] I am prompted to enter a password
for [e-mail]
When I try and send through [e-mail] I am prompted to enter a
password for [e-mail]
When I try and send through [e-mail] I am prompted to enter a
password for [e-mail]

Mozilla doesn't acept any password that is entered, leading to inevitible send
failure.

Now, I changed all the settings for the [e-mail] account so that it
effectively became an exact copy of [e-mail] and then restarted
Mozilla. On trying to send mail through this 'clone' account I was *still*
prompted to enter a password for [e-mail] even though my Mozilla
settings and preferences contained no reference whatsoever to 'dan'. Again, my
password wasn't accepted.

There is clearly a bug here and a pretty serious one as I am completely unable
to send email through any of my alternate accounts (I have 7 in total).

Comment 5

[Dan Brusca]

OK, after many frustrating hours I've solved what was causing my problem. I have
no idea if this has any bearing beyond my own circumstances.

Investigation has revealed that somewhere during the upgrade process a whole
bunch of spurious SMTP server entries were created in the 'Advanced' section of
SMTP server settings. These were being called whenever I was trying to send email. 

Point to note, Mozilla was tring to send mail through the first server specified
in the list, *not* the default.

Deleting all the entries except the default eliminated the problem.

Comment 6

[Christian Eyrich]

Giovanni, David, how do you know, what username Mozilla sends to the server? Any
evidence?

I couldn't confirm the described behaviour with any build. Please add a comment
if you can reproduce this problem with a current build. If so, I'll further
investigate this.

Comment 7

[WADA:World Anti-bad-Duping Agency]

Closing as Bug 144643.
See Bug 144643 comment #16 for detail.

*** This bug has been marked as a duplicate of 144643 ***

Comment 8

[[:Aureliano Buendía]]

Cleanup *dupeme* whiteboard flag from bugs that are marked as Resolved Duplicate!