199611 - Crash when clicking "watch this item" on ebay.com

Status: RESOLVED INVALID

(SeaMonkey :: General, defect)

Description

[Richard van den Berg]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3) Gecko/20030327 Debian/1.3-4
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3) Gecko/20030327 Debian/1.3-4

Mozilla crashes hard when clicking "watch this item" on any eBay auction page.

Reproducible: Always

Steps to Reproduce:
1. Go to http://www.ebay.com/
2. Select "my eBay" from the top
3. Log in if needed
2. Browse/search until you find an auction page
3. Click "watch this item"

Actual Results:  
Mozilla crashes.

Expected Results:  
Display the "You are now watching n items" page from eBay.

Interestingly, the item has been added to the "Items I'm Watching" list, so I am
assuming the problem is caused by the server response.

Comment 1

[Andrew Schultz]

please grab a stacktrace with gdb or install a talkback-enabled build from
.mozilla.org.
http://download.mozilla.org/pub/mozilla/nightly/latest/
(...-gnu-sea.tar.gz or -gnu-installer.tar.gz)

Comment 2

[Richard van den Berg]

Using gdb gives me:

/usr/lib/mozilla/mozilla-bin: relocation error:
/usr/lib/mozilla/components/libnsgif.so: undefined symbol:
NS_NewGenericModule__FPCcUiP21nsModuleComponentInfoPFP9nsIModule_vPP9nsIModule
(no debugging symbols found)...(no debugging symbols found)...
Program exited normally.
(gdb) bt
No stack.

Comment 3

[Mitch]

Works fine for me on Linux with cvs 20030328. Must be some Debian(ism).

Comment 4

[harishd]

Reporter: Could you please provide the page ( or testcase ) that crashes for
you? Thanks.

Comment 5

[Richard van den Berg]

Filed a bug for the debian package. See
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=186650

Comment 6

[Richard van den Berg]

Any "watch this item" link seems to crash Mozilla for me. These are the ones I
have tried today:

http://cgi1.ebay.com/aw-cgi/eBayISAPI.dll?MakeTrack&item=2517843013
http://cgi1.ebay.com/aw-cgi/eBayISAPI.dll?MakeTrack&item=3409616290

Comment 7

[Andrew Schultz]

Richard, can you save the page and attach it here?

in gdb, you'll need to set breakpoints for exit and abort before it crashes

(gdb) b exit
(gdb) b abort
(gdb) cont
[make Mozilla crash...]

Comment 8

[Richard van den Berg]

Setting those breakpoints still makes mozilla exit normally.

I have retrieved the HTML that crashes mozilla using wget. When I open this
files using File -> Open, it reproduces the crash. Hope this helps.

Comment 9

[Richard van den Berg]

Attachment: Opening this HTML file crashes Mozilla.

Comment 10

[Andrew Schultz]

WORKSFORME with linux trunk 20030328, 1.3 release and trunk/CVS xft/gtk2.
can you try a more recent trunk build (trunk)?  also does using a clean profile
help?

==> Browser/General for now

> Setting those breakpoints still makes mozilla exit normally.

"b exit" will catch Mozilla exitting normally...

Comment 11

[Richard van den Berg]

I downloaded the latest trunk (1.4a build 2003033008) and the page attached here
displays fine. I can also click "watch this item" on eBay without problems.
I'll persue a fix in the Debian build of Mozilla. Thanks all.

Comment 12

[dsirnapalli]

Verified on latest trunk build on both WinXP and Linux. I am able to click
"Watch this item" and it does bring expected page.

Comment 13

[Andrew Schultz]

this looks like a Debian packaging problem (see comment 2, what is libnsgif?).
marking INVALID (this is not a Mozilla bug)

reopen if this is actually a Mozilla bug