203194 - Installation fails after GRE setup

Status: VERIFIED FIXED

(SeaMonkey :: Installer, defect)

Description

[Tracy Walker [:tracy]]

seen on moz and commercial builds 2003-04-24-05-trunk

-attempt to install the build (full or stub installer)
the installation begins okay but it looks like just after the GRE setup is
complete a small error popup appears.  The installation fails to complete. 
Retries also fail.

I've seen this before.  It turned out to be local to my machine. testing dailty
builds of the full app and embed apps began to have problems with clashing GRE's
(or something liek that). But now I do what ssu recommended in keeping Program
Files | Common Files | mozilla.org | GRE clean.  I tried installing on another
machine and ran into the same install error.


this doesn't affect Mac builds (no installer) nor linux builds.

Comment 1

[Grace Bush]

I am seeing the same thing- also with today's mozilla build- will attach screen
shot of error alert

Comment 2

[Grace Bush]

Attachment: alert when installer fails

Comment 3

[Tracy Walker [:tracy]]

thanks for confirming this Grace.

To support that this is a problem with todays installer, I went back and
installed yesterdays A.M. build without a problem.  Cleaned up the dirs and then
tried to install todays build with no such luck.

Comment 4

[Hermann Schwab]

same on win98SE with moz builds 2003-04-24-04-trunk
Tested mozilla-win32-installer-sea.exe and 
mozilla-win32-installer.exe     24-Apr-2003 07:15   219k 

Comment 5

[Hermann Schwab]

regarding alert: I´m getting the same alert, but localized, 'Fehler' instead of
'Error', so it must be an alert from Windows, because I´m using non-localized
browsers on a localized windows version.

Comment 6

[Samir Gehani]

Sean will be investigating this bug shortly.

Comment 7

[Vidar Haarr (not reading bugmail)]

*** Bug 203193 has been marked as a duplicate of this bug. ***

Comment 8

[jay garcia]

Investigation of the Install Log shows "Uncompressing of XPCOM failed".

Comment 9

[jay garcia]

Same error in the one-hour-later build posted.

Comment 10

[Sean Su]

I'm on it.

Comment 11

[Sean Su]

I think my patches from yesterday exposed an old bug that tracy was not able to
consistently reproduce (until now).  I know what is causing the blank error
message to show up, but can't figure out the root of the problem.  Might be a
memory issue.

I just backout my paches from yesterday and it works.  downgrading severity and
removing smoketest keyword to get the tree to open.

I'll debug this more on my test machine.

Comment 12

[Tracy Walker [:tracy]]

2003-04-24-12-trunk respin installs fine.  

Comment 13

[Sean Su]

Attachment: patch v1.0

This patch will redo the checkins that I backed out this morning to unblock
this bug and also fixes theis bug.

The problem was with GRE self-extracting .exe file that Mozilla Setup launches.
It was not able to tell that Mozilla Setup was running, so it uncompressed its
files into Mozilla Setup's temp dir.

When the GRE Setup was done, it cleaned itself up, which in turn cleaned up
some of Mozilla Setup's config files and some .xpi files too, thus the error
about uncompressing xpcom.xpi and an empty error dialog.

Comment 14

[Sean Su]

I think mkaply was running into this as well under OS2 before all of my checkins
from yesterday.

Comment 15

[Daniel (Leaf) Nunes]

Comment on attachment 121582 [details] [diff] [review]
patch v1.0

sr=leaf, requesting driver approval so another, already approved, patch can
land.

Comment 16

[Sean Su]

Attachment: patch v1.1

added more comments.

Comment 17

[Sean Su]

Comment on attachment 121609 [details] [diff] [review]
patch v1.1

moving r=sgehani and sr=leaf from previous patch to here and re-requesting a=

Comment 18

[Sean Su]

Comment on attachment 121582 [details] [diff] [review]
patch v1.0

clearing a= request

Comment 19

[jay garcia]

WFM respin 2003042412

Comment 20

[(not reading, please use [e-mail] instead)]

Comment on attachment 121609 [details] [diff] [review]
patch v1.1

a=sspitzer

Comment 21

[Sean Su]

patch checked in.  it fixes bug this particular bug and the ones that had their
patches backed out (see bug list that this bug blocks).

Comment 22

[Tracy Walker [:tracy]]

verified with commercial trunk build 2003-04-25-04-trunk