214342 - Program fails to display folders with large numbers of emails in them(13,000)

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Troy]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322)
Build Identifier: Mozilla Thunderbird 0.1 (20030723)

I have a single mail folder with 13,000+ emails in it.  These emails 
originated from Outlook and were imported by Thunderbird.   

At first I attempted to move the folder to where I wanted it(since it 
imported), this caused the program to crash.

Next I clicked the folder and let it create the summary information.  This 
took a while, appeared to work, but when I clicked on an email it did not 
display.  

Currently, clicking on the folder now displays no emails within that folder.

Reproducible: Always

Steps to Reproduce:
1. Import large number of emails into new folder from outlook
2. Attempt to do anything with those emails
3.

Actual Results:  
Described above in details

Expected Results:  
Allowed me to view the emails as normal.

Comment 1

[Wilson Bilkovich]

I just imported a few very large folders (including one with 20,263 messages in
it), and wasn't able to duplicate this bug using Mozilla Thunderbird 0.2a (20030822)
It did, however, take quite some time to build the summary file, even on a
15,000 RPM SCSI drive. The messages were imported from Outlook Express, rather
than Outlook. Perhaps this is Outlook-specific?

Comment 2

[Troy]

It is possible that this is only from Outlook as that is what I am using.  
This happens to me every time, so... Outlook 2002 appears to be where the 
problem is.

Comment 3

[Peter Lairo]

Don't know if this bug: Whenever i select the "Sent" folder, Thunderbird
(current trunk&branch nighlies) recreates the index file, which takes a LONG time.

Comment 4

[Robert Accettura [:raccettura]]

Try selecting the folder and right click for 'compact folder'.  See if this
remedies the issue.

I've successfully used Thunderbird with 40,000+ emails in a folder with no issues.

Comment 5

[phil]

Tried safe mode, tried no extensions mode. Tried ver 1.5. Same thing. Takes 3 or more minutes to build folder display for inbox (only 750 messages). Seems to have started on April 1. Before that, folders displayed almost immediately. Very frustrating. Thinking of going back to Outlook Express.

Comment 6

[phil]

Found something interesting. The ACTUAL nimber of e-mails in my INBOX is 375. The STATUS bar at the bottom of the Thunderbird Window shows UNREAD: 0 TOTAL: 6479. If I select all e-mails, MARK as UNREAD, the UNREAD: shows correctly, but the TOTAL: still shows the same High Number.

There is evidently a counter that needs to be reset. Also, how can I EXPORTR my FOLDERS, reinstall THUNDERBIRD and then IMPORT my FOLDERS so I keep the same e-mail History.

Comment 7

[David :Bienvenu]

try removing Inbox.msf and restarting thunderbird - inbox.msf is in your user profile dir - c:\documents and settings\<user name>\application data\thunderbird\profiles\<profile dir>\Mail\<server>\

Comment 8

[phil]

Thanks for the tip, HOWEVER, it did not work. What I'm seeing is the TOTAL: counter increasing by the ACTUAL number of e-mails in my INBOX: ie: Actual 376, Previous startup TOTAL 8735, Current startup Total 9111 ** Diff of 376.

Should I just delete all the .msf files, reboot, restart and try again?

I also ran Spybot, got rid of some spyware but no improvement. As noted, I first saw this bug on Apr 1. Any correlation?

Comment 9

[phil]

CORRECTION UPDATE !!!!!

Thanks, David !!  It works !!! I was in the wrong User Profile, before.

I deleted all the .msf files, rebooted, restarted and after the first image build, it's FAST like before.

I consider this "fixed" though why it hosed in the first place, I don't know.

Thanks, again !!!!

Comment 10

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Marking WFM per comment #4 and comment #9.