215183 - Program freezes when opening large (over 100K) messages

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Davide Mana]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5a) Gecko/20030728 Mozilla Firebird/0.6.1
Build Identifier: Mozilla Thunderbird 0.1 (20030723)

The program freezes and shuts down when attempting to open a large message
(normally over 100K). Restarting the program, the problem repeats itself.
Deleting the large message instead of opening it causes some flutter in the
interface but solves the problem. 

Reproducible: Sometimes

Steps to Reproduce:
1. retrieve a large (>100K) message from the mail server
2. click it to open it
3.

Actual Results:  
The interface freezes and after a few seconds the program shuts down.

Expected Results:  
Visualize the message contents, allowing replying or deleting.

Comment 1

[Scott MacGregor]

*** Bug 216647 has been marked as a duplicate of this bug. ***

Comment 2

[earthsound]

Is this reproducible in a recent build/milestone? Fwiw, this WFM in Win98 on a
20031128 build.

Comment 3

[Todd Ross]

I routinely open messages with attachments that exceed 100k (sometimes up to
10meg) in size.  Is your problem limited to messages with attachments, messages
without attachments, or both?

Can you verify that this is still a problem, Davide?

WFM using Thunderbird 0.6 on FreeBSD-5.2.1.

Comment 4

[George]

(In reply to comment #3)
> I routinely open messages with attachments that exceed 100k (sometimes up to
> 10meg) in size.  Is your problem limited to messages with attachments, messages
> without attachments, or both?
> 
> Can you verify that this is still a problem, Davide?
> 
> WFM using Thunderbird 0.6 on FreeBSD-5.2.1.

WFM using Thunderbird version 0.7.2 (20040707) on Windows 2000 Pro [version
5.00.2195]

Comment 5

[Robert Accettura [:raccettura]]

Resolving WFM.

I also tested this, and didn't see the problem.  I'll attach the test file (I
copied and pasted it into the message field and sent it).  It's well over 100K.

Comment 6

[Robert Accettura [:raccettura]]

Attachment: Testcase (zipped)

This testcase is 480K (the unzipped text file).  Open it up, and copy the
contents into a compose window and send.

I had no problem opening it up on my system.  Nor could I reproduce a problem
in any way.

Reporter has failed to reply with any relevent info.  If they can provide some
way to reproduce the issue, we can reopen this bug to investigate... but unless
there's new info, there's no point.  It could be several things:

- Corrupt email (who sent it?)
- Mail server issue (trunsucate large emails perhaps?)
- Virus scanner
- Third party Spam Filter

Comment 7

[Troodon]

Please see and try to reproduce bug 238440 . I think it and this one could be
dupes of bug 210943 .