216128 - address book worked only once. after that crashed mozilla and stopped working

Status: RESOLVED FIXED

(SeaMonkey :: MailNews: Address Book & Contacts, defect)

Description

[Oswaldo Salazar]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624

I have configured the address book correctly, according to the documentation on
your site and according to the documentation of the ldap server of my company. 
It work fine just once.  Then crashed mozilla and stopped working.  I don't
think you can reproduce the problem beacuse the LDAP is only accesible through
our intranet or a gateway.

Reproducible: Always

Steps to Reproduce:
1. Open mozilla
2. Open address book
3. select my ldap server
4. enter a name to look up in the directory

Actual Results:  
it won't generate any output

Expected Results:  
generate the corresponding output.

I'd like to stop using the address book from MS.

Comment 1

[Mark Smith [:mcs]]

Changed Product to MailNews.

Comment 2

[Mark Smith [:mcs]]

Reassigned to default owner.

Comment 3

[Mark Smith [:mcs]]

It would be helpful to have more information:

- Do LDAP queries start working again after you exit and restart Mozilla (I
think you are saying they do not)?

- Do LDAP queries start working again if you delete and re-create the LDAP
Directory inside Mozilla?

- Do you know if anything is reaching your LDAP server?

Comment 4

[Oswaldo Salazar]

I think this fixed the LDAP query:

- Do LDAP queries start working again if you delete and re-create the 
LDAP Directory inside Mozilla?

I did it and the application started working normally even after various
re-starts of the program.  I'll keep testing the application.
Thank you!