222263 - better error message on network problems

Status: RESOLVED EXPIRED

(SeaMonkey :: Installer, enhancement)

Description

[Ralf Hauser]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5b) Gecko/20030907
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5b) Gecko/20030907

Today, I wanted to get the latest nightly build and noticed that the directory
has an extra "mozilla" in its path.

Anyway, I connect by hand and got the message that more than 200 users are
exhausting the ftp.mozilla.org.

So far so good. 
Thereafter, I finally could get the ~300K installer and wanted to execute it and
got "network problem encountered, download paused - please press resume once the
network is back " ...
My network is fine.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Actual Results:  
see above error message

Expected Results:  
Most likely, the installer ran into the same problems as I did by hand.
Therefore my suggestions:
1) pass on the more informative error message obtained via the browser
2) suggest mirrors
3) add a interval-wakeup-resume feature

Comment 1

[Ralf Hauser]

see also http://bugzilla.mozilla.org/show_bug.cgi?id=199349

Comment 2

[Mike Fedyk]

Bug 199349 is about installing XPI files, not the Mozilla Installer.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.